Product: Straight Talk Wireless Phone Service Clear all filters (0 of 365 reviews match)
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Ive had this same sim card and number for years. Ive had two different phones with this sim card. Ive never missed a phone payment. I had to switch my sim card to a different phone because my iphone broke. When i called to have the number switched she acted like she...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless. We apologize for the trouble this has caused you. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For you...

1.9
Product
Straight Talk Wireless Phone Service
#1480422
I signed up for 6 months service after I was told my phone is compatible with their network. Then I was having problems with texting and receiving calls. Then I was told my phone is NOT compatible with their network. When I asked for a refund of the remaining 6 months,...
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MariaST
MariaST

Hi TrustingCrestedPenguin. This is Maria from Straight Talk Wireless and I have read your post here. I deeply apologize for the inconvenience we may have caused you but I do b...

MariaST
MariaST

Hi TrustingCrestedPenguin. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http:/...

1.6
Product
Straight Talk Wireless Phone Service
I didn't like
  • Refund department will not issue a refund
#1462378
I had purchased a phone from them and it broke and I had to get it replaced 6 times and buy again and I was on autopay and they charged me over 720.00 and I had no phone so I canal my bank account and service
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry that you are having problems. To further assist you, please click on this link http:/...

Product
Straight Talk Wireless Phone Service
#1449606
I purchased this phone years ago, believing I can activate it with another company. No problem. However, I called to activate it a few months ago, to give my nephew a phone to use until he could buy his own. It was a very old phone that could not even be used for...
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Anonymous
GleamingPlatypus101

Thank you for your help. I called the number you provided and my issue was resolved immediately. Thanks again!

MariaST
MariaST

Hi GleamingPlatypus101. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bi...

1.0
Product
Straight Talk Wireless Phone Service
#1445743

Straight Talk Wireless - Hurricane Michael

We had no service or in and out service. Having to drive over 30 min away to get any service from our normal area. Does Straight Talk plan to compensate customers for the lack of service that had been already paid for through pre-paid? I have been with Straight Talk for several years with three current phones. I would like to think as a valued customer that something would be compensated. Thanks
Product
Straight Talk Wireless Phone Service
#1396051

Straight Talk Wireless - No service

No service on Muskogee ok. Calls to straight talk will not go through. When I called from home (Arkansas). They told me to contact them where I didn't have service. Well duh if I had service I wouldn't have to contact them
2.2
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
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Website
Product
Straight Talk Wireless Phone Service
#1394917

Straight Talk Wireless - Said my phone doesn't work

I tried renewing online and it said it didn't have my phone number. Customer service( if that's what u call it) SUCKS!!!. Don't do straight talk. I got my 30 day service then they can't help me anymore! Say my phone doesn't work with them, that's funny I'm talking with them on my phone. Ugh! Stress!!
Product
Straight Talk Wireless Phone Service
#1390965
Straight Talk Wireless - Thanks for nothing.
Straight Talk Wireless - Thanks for nothing.
During Hurricane Michael I had no bars because rowers were down. When I finally got a signal a week later nothing went through because it said all my data was used up. My sister bought me another 35.00 worth in data only to get nothing. It said no data. That is 70.00...
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2.6
Product
Straight Talk Wireless Phone Service
I liked
  • Reliability
  • Good until you need help
I didn't like
  • Incompetence of customer service
  • Given the runaround
#1387084
i have had the same straight talk number for 3 years 2 days ago my service was stopped i called first they told me i had never had service then after 3 hours of arguing they managed to find my number i never had and reattached it to my account today while i was on a...
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MariaST
MariaST

Hi, IntriguedRabbit. This is Maria from Straight Talk Wireless. We understand your frustration. We apologize for the trouble that you have been through. Allow us to gather som...

MariaST
MariaST

Hi IntriguedRabbit. This is Sara from Straight Talk Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your convenie...

1.0
Product
Straight Talk Wireless Phone Service
#1362426

Top Rated Products in Phone Services Category

Straight Talk Wireless Products and Services Reviews

I cancelled service 2 weeks ago for a number I would no longer be needing. I followed the instructions and got confirmation that the phone was cancelled, and I followed the instructions to cancel the autopay, but it was not cancelled. Today I see a pending charge on my...
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MariaST
MariaST

Hi WorldlyEmperorPenguin397. This is Maria from Straight Talk Wireless. I read your post and am sorry you’re having some problems. Allow us to review your account so we can pr...

1.6
Product
Straight Talk Wireless Phone Service
I didn't like
  • Cancellation on website
#1324266