Product: Straight Talk Wireless Phone Service Clear all filters (0 of 350 reviews match)
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We had no service or in and out service. Having to drive over 30 min away to get any service from our normal area. Does Straight Talk plan to compensate customers for the lack of service that had been already paid for through pre-paid? I have been with Straight Talk...
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Straight Talk Wireless Phone Service
#1396051
The family person using the Straight-Talk home phone device died the end of last month. The phone service was paid for with automatic credit card charges. The charges were made at the end of the month. The card was charged for another month [after the relatives death]...
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MariaST
MariaST

Hi PureChameleon425. This is Maria from Straight Talk Wireless. We apologize for the inconvenience we have caused you. Please send us a message through this chat link http://b...

1.4
Product
Straight Talk Wireless Phone Service
#1302804
Service in the past 5-6 weeks has all but disappeared when at home. If we go out on sidewalk we get maybe 1 bar. Tried several different makes of phones and they sent a replacement sim to try but that did not help. They claim that AT&T verified the Imei and their...
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MariaST
MariaST

This is Sara from Straight Talk Wireless. We apologize for any issues and inconvenience that you may have experienced with our service. Should you need help with your phone. P...

MariaST
MariaST

This is Sara from Straight Talk Wireless. We apologize for any issues and inconvenience that you may have experienced with our service. Should you need help with your phone. P...

1.6
Product
Straight Talk Wireless Phone Service
#1285966
They get you with the old bait and switch method. They sell you a phone with Wi-Fi and tethering features, but when you start enjoying the usage of these features that THEY sold to you, you get shut off. WHAT? You sell these features but then reprimand the customer for...
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MariaST
MariaST

Hi.This is Maria from Straight Talk Wireless. I have read your post/comment in this blog and I am so sorry for the trouble you have gone through. We understand where you are c...

2.4
Product
Straight Talk Wireless Phone Service
#1267197
On May 11th I paid my phone bill because on May 10th they turned my services off May 11th my phone bill was paid $113.26 as of today May 21st I still have no service Straight Talk has informed me that SmartPay has me on a block SmartPay insist that they don't have me...
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MariaST
MariaST

Hi. My name is Maria and I work with Straight Talk Wireless.We sincerely apologize for the inconvenience and trouble you have been through with your account and phone service....

1.3
Product
Straight Talk Wireless Phone Service
#1260856
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Straight Talk Wireless - Customer service sucks

Straight Talk Wireless - Customer service sucks
Tried to switch my phone over to T-Mobile from straight talk they refuse to do it all I ever get when I call there are a bunch of *** Filipinos that can't speak americanish they can all go *** themselves T-Mobile rules
1.0
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Straight Talk Wireless Phone Service
#1250883
My automatic payment was processed today. It went through properly. I checked my account. I can see that I have 1500 minutes and 30 days left. I updated the phone with the *22890 number to no avail. But my service was disabled for no apparent reason. Adding 65 "word"s...
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Anonymous
David

I followed the link Maria posted. I went to CHAT and was able to get my phone working again. Thanks Lesly and Maria.

MariaST
MariaST

Hi. This is Maria from Straight Talk Wireless. We are sincerely sorry for the inconvenience this may have caused. We'd like to take a closer look into what's going on and ensu...

Product
Straight Talk Wireless Phone Service
#1230898
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Straight Talk Wireless - Pissed consumer

I got nothing but a bunch of excuses nobody helped work it out. My phone got shut off. When asked for supervisor before i got shut off was told she wasn't abailable. When i asked for her to contact me i was told id get same answer. .
1.8
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Product
Straight Talk Wireless Phone Service
#1198606
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Straight Talk Wireless - Simple Good Service

I have had Straighttalk in 3 different states now. I live in sticks now. So they put me on TWITTER Network, where I had always been Verizon. Still very pleased, whether service from purchasing minutes or bring my own phone, or using the App. Love me some Straighttalk!
4.3
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Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Product
Straight Talk Wireless Phone Service
#1185381
My phone quit sending or receiving text measages a couple days ago and customer service had me on hold three different times for over an hour.When she told me to hold, it wasnt muted on my end and i could hear them laughing and carrying on when she was supposed to be...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you've have experienced. We can surely help you in resolving that issue. Please send us an emai...

2.4
Product
Straight Talk Wireless Phone Service
#1145452