Product: Straight Talk Wireless Phone Service Clear all filters (344 of 344 reviews match)
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Straight Talk Wireless - Pissed consumer

I got nothing but a bunch of excuses nobody helped work it out. My phone got shut off. When asked for supervisor before i got shut off was told she wasn't abailable. When i asked for her to contact me i was told id get same answer. .
1.8
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Straight Talk Wireless Phone Service
#1198606
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Straight Talk Wireless - Simple Good Service

I have had Straighttalk in 3 different states now. I live in sticks now. So they put me on TWITTER Network, where I had always been Verizon. Still very pleased, whether service from purchasing minutes or bring my own phone, or using the App. Love me some Straighttalk!
4.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Straight Talk Wireless Phone Service
#1185381
My phone quit sending or receiving text measages a couple days ago and customer service had me on hold three different times for over an hour.When she told me to hold, it wasnt muted on my end and i could hear them laughing and carrying on when she was supposed to be...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you've have experienced. We can surely help you in resolving that issue. Please send us an emai...

2.4
Product
Straight Talk Wireless Phone Service
#1145452
So I payed my phone bill assuming afterwards everything would be hunky dory.BOY WAS I WRONG! I only receive half the calls I get, the rest are immediately transferred to voicemail, you're lucky if a text with an attachment will go through on the third try, internet?...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you've have experienced. We can surely help you in resolving that issue. Please send us an emai...

1.4
Product
Straight Talk Wireless Phone Service
#1145077
This is by far the usless junk i have ever used the data is more like what data.I have called ST everyday for two weeks.im told to turn the phone off and on and still the same results,i cant understand *** they are saying,i have said what so many times it sounds like i...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you have experienced. We can help you in resolving that issue. To resolve the problem, please s...

1.1
Product
Straight Talk Wireless Phone Service
#1123650
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Straight Talk Wireless - Y is my data slow

I just turned my phone on and added airtime on the 10TH BUT MY DATA SERVICE IS SO SLOW
Product
Straight Talk Wireless Phone Service
#1100046
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Straight Talk Wireless - Can't receive or make calls because of voices breaking up.

Can't understand calls because the voices cut in and out and can't understand what 8s being said. Been a customer for a long time but feed up with straight talk service and slow or no on line connection. You lie to your customers and then you make sure you have no way to be reached for complaints.
Product
Straight Talk Wireless Phone Service
#1093789
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Straight Talk Wireless - Why can't I make calls when in Kentucky

Cant make calls in Kentucky
Product
Straight Talk Wireless Phone Service
#1088432
I have been wit straight talk for about two years now and I'm having terrible customer service and phone service I call they hang up and never call back I have my phone records and recordings from every time I called them and they never help I asked to speak with the...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. Im sorry for the inconvenience that you have experienced. Let us further check your account. We can surely provide the best resolutio...

1.1
Product
Straight Talk Wireless Phone Service
#1087130
Been on auto pay for quite a few years now, and love it, only paying 47.53 a month and don't have to worry about rushing to the store and buying a card.This is less than buying one at the store and saving the hassle of inputting long numbers of running to my computer...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.Thank you for being a Straight Talk customer. I understand how you feel about our customer care service. Rest assured that we will im...

4.0
Product
Straight Talk Wireless Phone Service
I liked
  • Auto pay
I didn't like
  • To reach customer service is a nighmare
#1078444