Product: Straight Talk Wireless Phone Service Clear all filters (370 of 370 reviews match)
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2 comments
1.8
Details
For I can't count the how many times, messages are showing as "sending" and not being sent. I am past calling the "support" who focuses on screwing up your phone. They don't test their internal system changes ans don't update the service. When they have enough external...
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MariaST
Straight Talk Wireless Verified Representative
#1712124

Hi ThirstySeaUrchin601. This is Maria from Straight Talk Wireless. I'm sorry you're having some problems with your messaging. Let us check your account so we can provide a con...

Author
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
Review #1576571 is a subjective opinion of poster.
1 comment
I Bought a straight talk plan and the service plan was already used
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MariaST
Straight Talk Wireless Verified Representative
#1679248

Hi MulticoloredGuineaPig. I'm Maria from Straight Talk Wireless. We apologize for the trouble this has caused you. Please click on this link http://bit.ly/2CuBvXO to chat with...

Author
Service
Straight Talk Wireless Phone Service
Review #1517729 is a subjective opinion of poster.
2 comments
1.0
Details
I have a straight talk phone and I have been having problems with it well I had been calling straight about it and they findly decided to send me a replacement sims card I was to call them for them to activate it well when I called them they deactivated the sims card...
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MariaST
Straight Talk Wireless Verified Representative
#1693878

Hi ValidBiddy118. This is MariaST from Straight Talk Wireless. We apologize for the inconvenience we have caused you. Please chat with us at http://bit.ly/2CuBvXO so we can fu...

Author
Service
Straight Talk Wireless Phone Service
Cons
  • Customer services agents
Reason of review
Poor customer service
Loss
$90
Preferred solution
Let the company propose a solution
Review #1514438 is a subjective opinion of poster.
2 comments
2.2
Details
Had a iphone 6s for 2 years on straight talks bring your own phone plan for 2 years. Today i put a new service card on it and now my internet connection doest work on the phone. Called them 5 seperate times in the last 2 and a 1/2 hours just for each one to tell me to...
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MariaST
Straight Talk Wireless Verified Representative
#1693931

Hi RitzyJay. This is MariaST from Straight Talk Wireless. We apologize to hear about it. Please chat with us at http://bit.ly/2CuBvXO so we can work with it and get this resol...

Author
Service
Straight Talk Wireless Phone Service
Review #1512381 is a subjective opinion of poster.
2 comments
I drive a truck, I drive Oklahoma, Texas, Arkansas, New Mexico, and Kansas. My cellphone works great in every State I drive, except for the State I live in, and bought the phone from. I live in Stilwell, Oklahoma only 40 miles from Muskogee, Oklahoma where my phone...
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MariaST
Straight Talk Wireless Verified Representative
#1693935

Hi PissedConsumer1509143. This is MariaST from Straight Talk Wireless. We sincerely apologize for the inconvenience we have caused you. Please chat with us at http://bit.ly/2C...

Author
Service
Straight Talk Wireless Phone Service
Review #1509143 is a subjective opinion of poster.
1 comment
I use straight talk in every state I've been to but the minute I hit Kentucky no service,doesn't matter if I'm on ground on in air, it's dead. So does this mean I need another phone with a different server when I visit Kentucky. This is totally ridiculous.
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MariaST
Straight Talk Wireless Verified Representative
#1664912

Hi.This is Maria from Straight Talk Wireless. We are sorry for the inconvenience that you have experienced with our service. Let us further check the area so we can provide a ...

Author
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality
Review #1497368 is a subjective opinion of poster.
1 comment
1.9
Details
Ive had this same sim card and number for years. Ive had two different phones with this sim card. Ive never missed a phone payment. I had to switch my sim card to a different phone because my iphone broke. When i called to have the number switched she acted like she...
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MariaST
Straight Talk Wireless Verified Representative
#1651192

Hi. I'm Maria from Straight Talk Wireless. We apologize for the trouble this has caused you. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For you...

Author
Service
Straight Talk Wireless Phone Service
Review #1480422 is a subjective opinion of poster.
2 comments
1.6
Details
I signed up for 6 months service after I was told my phone is compatible with their network. Then I was having problems with texting and receiving calls. Then I was told my phone is NOT compatible with their network. When I asked for a refund of the remaining 6 months,...
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MariaST
Straight Talk Wireless Verified Representative
#1640140

Hi TrustingCrestedPenguin. This is Maria from Straight Talk Wireless and I have read your post here. I deeply apologize for the inconvenience we may have caused you but I do b...

Author
Service
Straight Talk Wireless Phone Service
Cons
  • Refund department will not issue a refund
Reason of review
Not as described/ advertised
Review #1462378 is a subjective opinion of poster.
1 comment
I had purchased a phone from them and it broke and I had to get it replaced 6 times and buy again and I was on autopay and they charged me over 720.00 and I had no phone so I canal my bank account and service
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MariaST
Straight Talk Wireless Verified Representative
#1630901

Hi. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry that you are having problems. To further assist you, please click on this link http:/...

Author
Service
Straight Talk Wireless Phone Service
Review #1449606 is a subjective opinion of poster.
1 comment
We had no service or in and out service. Having to drive over 30 min away to get any service from our normal area. Does Straight Talk plan to compensate customers for the lack of service that had been already paid for through pre-paid? I have been with Straight Talk...
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MariaST
Straight Talk Wireless Verified Representative
#1691314

Hi, ArrogantGrouse. I'm Maria from Straight Talk. We would like to apologize for any inconvenience that our service has caused you. To help us serve you better in the future, ...

Author
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality
Review #1396051 is a subjective opinion of poster.