Product: Straight Talk Wireless Phone Service Clear all filters (342 of 342 reviews match)
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My phone quit sending or receiving text measages a couple days ago and customer service had me on hold three different times for over an hour.When she told me to hold, it wasnt muted on my end and i could hear them laughing and carrying on when she was supposed to be...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you've have experienced. We can surely help you in resolving that issue. Please send us an emai...

2.4
Product
Straight Talk Wireless Phone Service
#1145452
So I payed my phone bill assuming afterwards everything would be hunky dory.BOY WAS I WRONG! I only receive half the calls I get, the rest are immediately transferred to voicemail, you're lucky if a text with an attachment will go through on the third try, internet?...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you've have experienced. We can surely help you in resolving that issue. Please send us an emai...

1.4
Product
Straight Talk Wireless Phone Service
#1145077
This is by far the usless junk i have ever used the data is more like what data.I have called ST everyday for two weeks.im told to turn the phone off and on and still the same results,i cant understand *** they are saying,i have said what so many times it sounds like i...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you have experienced. We can help you in resolving that issue. To resolve the problem, please s...

1.1
Product
Straight Talk Wireless Phone Service
#1123650
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Straight Talk Wireless - Y is my data slow

I just turned my phone on and added airtime on the 10TH BUT MY DATA SERVICE IS SO SLOW
Product
Straight Talk Wireless Phone Service
#1100046
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Straight Talk Wireless - Can't receive or make calls because of voices breaking up.

Can't understand calls because the voices cut in and out and can't understand what 8s being said. Been a customer for a long time but feed up with straight talk service and slow or no on line connection. You lie to your customers and then you make sure you have no way to be reached for complaints.
Product
Straight Talk Wireless Phone Service
#1093789
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Straight Talk Wireless - Why can't I make calls when in Kentucky

Cant make calls in Kentucky
Product
Straight Talk Wireless Phone Service
#1088432
I have been wit straight talk for about two years now and I'm having terrible customer service and phone service I call they hang up and never call back I have my phone records and recordings from every time I called them and they never help I asked to speak with the...
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MariaST
MariaST

Hi. Im Maria from Straight Talk Wireless. Im sorry for the inconvenience that you have experienced. Let us further check your account. We can surely provide the best resolutio...

1.1
Product
Straight Talk Wireless Phone Service
#1087130
Been on auto pay for quite a few years now, and love it, only paying 47.53 a month and don't have to worry about rushing to the store and buying a card.This is less than buying one at the store and saving the hassle of inputting long numbers of running to my computer...
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MariaST
MariaST

Hi. I'm Maria from Straight Talk Wireless.Thank you for being a Straight Talk customer. I understand how you feel about our customer care service. Rest assured that we will im...

4.0
Product
Straight Talk Wireless Phone Service
I liked
  • Auto pay
I didn't like
  • To reach customer service is a nighmare
#1078444
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Straight Talk Wireless - No signal

I am visiting friends in colorado and I now am the very not so proud owner of a paper weight, I have had no signal since the moment I got here and have had to borrow strangers phones, I would love to see this fixed.
Product
Straight Talk Wireless Phone Service
#1076818
I was charged for two accounts for 13 months for my phone service and another customer phone service so I called Straight Talk to complain.I was told to file a complaint with my bank and I did that but I only received one month refund and no assistance from the phone...
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Anonymous
rssmo

You can not TRUST STRAIGHT TALK,, when I had I only bought the cards,, but I have found better now with TOTAL WIRELESS i hope you leave ST to, good luck

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We’re sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

Product
Straight Talk Wireless Phone Service
I didn't like
  • Horrible customer service
  • Refund and reliability
  • Billing practices
#1035171