2.6
Details
Thanks for nothing. - Straight Talk Wireless
Thanks for nothing. - Straight Talk Wireless

Update by user Oct 27, 2018

Thank you AT&T for taking care of people.

Update by user Oct 27, 2018

Problem resolved because AT&T gave me a FREE phone plus 200.00 credit.

Original review posted by user Oct 23, 2018

During Hurricane Michael I had no bars because rowers were down. When I finally got a signal a week later nothing went through because it said all my data was...
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Review
#1387084 Review #1387084 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Pros
  • Reliability
  • Good until you need help
Cons
  • Given the runaround
  • Incompetence of customer service
Reason of review
Bad quality

Customer service sucks | Straight Talk Wireless

1.0
Details
Customer service sucks - Straight Talk Wireless
Tried to switch my phone over to T-Mobile from straight talk they refuse to do it all I ever get when I call there are a bunch of *** Filipinos that can't speak americanish they can all go *** themselves T-Mobile rules
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Review
#1250883 Review #1250883 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Return, Exchange or Cancellation Policy
2.3
Details
Straight Talk Wireless Kept My Number and Refuses to Unlock My Phone
Straight Talk Wireless Kept My Number and Refuses to Unlock My Phone
I was with Straight Talk Wireless for more than two years at this point. Because I'm disabled and on a fixed income, I waited until the last day of my service to port my number to my new carrier. After waiting several days for the port, my new carrier informs me that...
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9 comments
Anonymous
#1304248

These crooks have been ripping everyone off with the same scam.

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Review
#997000 Review #997000 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Pros
  • Price
  • Coverage
Cons
  • Dont honor loyalty
  • Lack of ways to contact
  • Spitefulness
Reason of review
Poor customer service
Loss
$450
Preferred solution
Let the company propose a solution
Tags
  • Straight talk cell phones
  • Straight Talk Cell and Service
1.0
Details
*** look smart by comparison - Straight Talk Wireless
*** look smart by comparison - Straight Talk Wireless
*** look smart by comparison - Straight Talk Wireless
*** look smart by comparison - Straight Talk Wireless
*** bastards sent test advising credit card was expiring. I went online to update. The transaction was refused. Twice. Said CALL STRAIT TALK. I did. Took 45 mminutes. Explained and gave the new credit card info. Agent cancelled my service and never used the new card -...
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2 comments
MariaST
#1121883

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

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Review
#802443 Review #802443 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service

Contact Straight Talk Wireless Customer Service

Website:
www.straighttalk.com
Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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