Manufacturer: Straight Talk Wireless Category: Replacement Clear all filters (36 of 36 reviews match)
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recommended by a friend I purchased straight talk service, got my phone, updated once, automatic renewals monthly, didn't have a problem for several years. now it is one thing after another. I needed an update, they sold me a phone that had a warning window that kept...
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Anonymous
Anonymous

I know how you feel. I have been phoneless since Xmas eve.So part of it was my fault. Two phones later I still have to wait till the 4th for a new sim card. And I will bet the...

Product
Straight Talk Wireless Replacement
#760896
I am straight talk user for more than an year. I bought Samsung s4 from straight talk and it’s not working. I send the phone to straight talk for replacement on Nov 25, 2015. I was told that I will be getting my phone in 3-5 days. I dint get the phone even after 15...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Product
Straight Talk Wireless Replacement
#749517
Ibought a lg sunrise from straight talk and it worked for a couple hours.I called customer service and after an hour of holding buttons the gal finally said they would replace it. I waited 2 weeks for the pkg to come w/ shipping label to send it back. Next day i took...
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Anonymous
Debbie

I had the same problem with that model and I called them and they told me that I would get an email from FedEx about shipping labels on how to send it out the right way. And I...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.3
Product
Straight Talk Wireless Replacement
#749138

Straight Talk Wireless Replacement Review

#707790
4.0
Lied to continuously, haven't received a replacement phone for over 2.5 months for a $300 phone that lasted less than a year, can't understand a word the operator is saying, they make up false names, constantly transfer you to someone else just to have to start all over again.WORST CUSTOMER SERVICE ON THE PLANET
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Straight Talk Wireless - Review about Phone Replacement from Tampa, Florida

#578690
2.0
After 56 withouta phone due to bring lost by straight talk I finally received a used Galaxy 4. I have refused to settle for this. Today I spoke with Corp office, very nice lady. She said although I paid $533. For my phone in July 2014 they're policy is replace with refurbished is over 30 days old. She says they won't replace it witha new one. BUYER BEWARE! !! I WILL NOT STOP TRYING.
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I'm waiting on my replacement phone to come. The straight talk people i have spoke with have done nothing but set there and lied to me first they told me it would be here by the 2nd of November at the latest. They've had me waiting one too many weeks!!! After telling...
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MariaST
MariaST

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

1.6
Product
Straight Talk Wireless Replacement
#732696
My name is Patricia Breaux 217 Mill St. Columbus, Ms.39701 Phone Number 662-497-4797. Three months ago I bought a SunrizeLG for 79.00 and it started locking up on Me and I bought the Insurance for it also, so I sent it back then in the mean time I bought a Flip Top for...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
Product
Straight Talk Wireless Replacement
#727223
I just received my replacement phone after waiting on them for 2 weeks to send an empty box that I then had to return my phone in and once they received and evaluated my phone, I was sent out the replacement. First, the 2 CSR that i spoke with did not want to give my 2...
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MariaST
MariaST

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

2.3
Product
Straight Talk Wireless Replacement
#669090
Straight talk is a rip off said my replacement phone order was canceled because no activity and i shipped my phone October 20 and they got it October 22. Now they got to update claim October 24 my phone should have been on its way.
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MariaST
MariaST

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

Product
Straight Talk Wireless Replacement
#550155
It took 4 days and 5 techs to decide what I tried to tell them, my phone was broke. Each call, each tech went over the same stuff every time. Even though they were suppose to write notes for next tech, no one checked, and if they asked me to take the battery out once...
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AlexTrac
AlexTrac

I was about to give up on my phone until I found this email address for Straight Talk and they actually fixed all my problems. Now, I am glad I decided to give it another try....

MariaST
MariaST

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Product
Straight Talk Wireless Replacement
#537862
ok...I have to update this situation that I posted.....I finally gave in and activated the so called replacement phone they sent me.( by the way no front camera even) well...sure enough 3 days later the volume does not work. I slammed the dang phone and it is now in...
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Product
Straight Talk Wireless Replacement
#513236
Have a stright talk phone less than two months and it will take pictures. Call 3 times. Had to factory reset each time. I asked to speak with management. Now it's going to take about two weeks for replacement
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MariaST
MariaST

Hi, this is Maria with Straight Talk Wireless. I read your post and am sorry that you are having problems. Please send me your contact information to the following email addre...

Product
Straight Talk Wireless Replacement
#512638