Product: Straight Talk Wireless Replacement Rating: 2 Stars Clear all filters (4 of 37 reviews match)
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2 comments
1.5
Details
We purchased a new samsung phone in August of 2018 for our son from walmart at a cost of 199.99. The phone worked perfectly until December 17th, 2018 when we purchased a monthly unlimited refill card and attempted to reload the phone. The phone would not connect to the...
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MariaST
Straight Talk Wireless Verified Representative
#1637569

Hi EvilHaddock. I'm Maria from Straight Talk Wireless. We are sorry for the inconvenience that you have experienced. We are determined to help you in resolving your issue. Ple...

Author
Service
Straight Talk Wireless Replacement
Cons
  • Failure to resolve the problem after 5 hours on the phone
Reason of review
Damaged or defective
Loss
$200
Preferred solution
Full refund
Review #1457698 is a subjective opinion of poster.
3 comments
1.6
Details
I'm waiting on my replacement phone to come. The straight talk people i have spoke with have done nothing but set there and lied to me first they told me it would be here by the 2nd of November at the latest. They've had me waiting one too many weeks!!! After telling...
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MariaST
Straight Talk Wireless Verified Representative
#1062785

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Bristol, Virginia
Service
Straight Talk Wireless Replacement
Reason of review
Problem with delivery
Review #732696 is a subjective opinion of poster.
1 comment
2.3
Details
I just received my replacement phone after waiting on them for 2 weeks to send an empty box that I then had to return my phone in and once they received and evaluated my phone, I was sent out the replacement. First, the 2 CSR that i spoke with did not want to give my 2...
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MariaST
Straight Talk Wireless Verified Representative
#1010162

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Irving, Texas
Service
Straight Talk Wireless Replacement
Reason of review
Poor customer service
Loss
$1210
Preferred solution
Deliver product or service ordered
Review #669090 is a subjective opinion of poster.
0 comments

Straight Talk Wireless - Review about Phone Replacement from Tampa, Florida

2.0
Details
After 56 withouta phone due to bring lost by straight talk I finally received a used Galaxy 4. I have refused to settle for this. Today I spoke with Corp office, very nice lady. She said although I paid $533. For my phone in July 2014 they're policy is replace with refurbished is over 30 days old. She says they won't replace it witha new one. BUYER BEWARE! !! I WILL NOT STOP TRYING.
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Author
Location
Tampa, Florida
Service
Straight Talk Wireless Replacement
Reason of review
Not as described/ advertised
Review #578690 is a subjective opinion of poster.