Seller: Straight Talk Wireless Product: Straight Talk Wireless Replacement Clear all filters (0 of 37 reviews match)
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I sent a phone that did not work into Straighttalk , being told that I would get my money refunded because I could not wait the time to get the replacement phone. I went out and purchased a new phone while I waited for my refund. It has now been over a month and I...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Anonymous
Anonymous

STRAIGHT TALK SUCKS! They took the payment out of my account twice in two days (12/31/15 & 1/2/16) sending my account into overdraft and after 2 hours and 28 mins, all but 12 ...

Product
Straight Talk Wireless Replacement
#442131

Straight Talk Wireless - Second phone programmed to fail after 12 months.

I bought a new $200+ phone from Straight Talk that was defective. I was told to send it back for a replacement. The replacement was rebuilt with a 12 month warranty. The second phone was OK but later started randomly powering off. Straight Talk Customer Service told me, twice, that because the phone was more than 12 months old, it was programmed to fail and it was time for me to buy a new phone!!!!!! When I told them I wasn't buying a new phone every year, they said there was nothing they could do!!! Has anyone else had a similar experience?
Product
Straight Talk Wireless Replacement
#436813
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Straight Talk Wireless - PHONE 1/2 WORKS

I bought Samsung phone at wal-mart from straight talk. Have had the same problems over and over again with the phone, which is I can SOMETIMES talk on it, I can SOMETIMES send a text message, it will SOMETIMES stay on and not reset itself. Straight talk will not replace the phone because when she placed a call to it, it worked. I explained that it does work 1/2 the time. I bought the wal-mart product replacement plan, they won't replace the phone because it should still be under manufactures warranty...bottom line I am out of 250.00 plus the phone. They say you get what you pay for but I am getting screwed, therefore never will I buy another straight talk phone nor a wal-mart replacement plan. And I strongly advise everyone else to consider another company.
Graniteville, South Carolina
Product
Straight Talk Wireless Replacement
#431733
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On June 14th my phone stopped working and I began the process to get a replacement phone, after 2 employees, 6 managers, and almost a week after the warehouse FINALLY received my defective phone, a replacement still has not been shipped out. yesterday a manager said...
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Anonymous
Mel

Same thing is happening to me...there do many people going throug this! They have had my phone for a month and still keep saying that they can't verify that it's there when we...

Product
Straight Talk Wireless Replacement
#425747
I will never use straight talk again. I had a phone that was defective and I call tech support for assistance. The rep could not resolve my issue and told me that my phone was defective. They sent me via email a return shipping label. Fedex picked the package up on...
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Anonymous
Anonymous

filipinos does speak more fluent english and even more in correct grammar than of those most american does.. example? you americans say "i ain't got no internet" what does tha...

mmw2605
mmw2605

sounds like what happened to me, my phone quit on june 14th I still haven't gotten a replacement and I call every single day

Product
Straight Talk Wireless Replacement
#423210
My name is justin smith. I bought a straight talk phone from wallmart in February 2013. My phone started to get really hot 3 months later and just completely stopped charging. Will I called customer service. And they told me to send the phone to them and they would...
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Highview, Kentucky
Product
Straight Talk Wireless Replacement
#415683

Straight talk wireless

After 7 calls to a non customer service dept., none of the non- English speaking reps. could determine a fix for my problem. The phone could not use SD memory Only 157MB of memory is usable. Phone was under warranty and needed replacement. They would replace the phone within 2 weeks after receiving the defective phone. That would mean 3 weeks with no phone. LG phone. They do no support the warranty on their phones. The actions they had me take were not even specific to my phone, rather generic fixes that appeared to be read from a script. Buyer beware!!
Product
Straight Talk Wireless Replacement
#415230
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We purchased a new Android phone from the straighttalk website about a month ago. After 1 week it shut off and would not turn back on. We called tech support and were instructed to send in the phon, which we did. It took 11 days from that point for them to receive our...
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Product
Straight Talk Wireless Replacement
#409345
i call the customer care center to get a tracking number because it shows that my replacement phone was shipped and show be here in the next to days and they give me the run around and give me a manager toll free number that dose not work keep saying i dont know what i...
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sessa
sessa

Tip of the day: Punctuation is your friend. Your welcome.

Product
Straight Talk Wireless Replacement
#409017
I started with them a few months ago and have called in with phone issues numerous times. The last time I called they only had notes about my calling with issues once although I had called, emailed and attempted to post to their blog numerous times. My phone squeals in...
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Product
Straight Talk Wireless Replacement
#408596