Product: Straight Talk Wireless Samsung Cell Phone Activation Clear all filters (2 of 2 reviews match)
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2 comments
3.6
Details
Purchased new phone.Activating was not simple. Person at Straight talk could barely speak English and was very hard to understand. I had questions they could not answer. I was told all supervisors were busy. I said I would hold. Finally a "supervisor" came on and said...
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Anonymous
#1291990

If you're not a potential new customer, you mean absolutely nothing to Straight Talk/Net10/TRACFONE. The only thing that matters to them is new money, and even then, if you ha...

Author
Service
Straight Talk Wireless Samsung Cell Phone Activation
Cons
  • Customer service unable or unwilling to help
  • Tech support can not answer other than routine questions
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #992898 is a subjective opinion of poster.
1 comment
2.5
Details
I tried to switch my elderly father to a straight talk smartphone at his request.At first they had difficulty transferring his old number. When they finally activated his new smartphone they gave him the wrong number. When I called to report the error they said they...
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MariaST
Straight Talk Wireless Verified Representative
#1234857

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent. For yo...

Author
Location
Dallas, Texas
Service
Straight Talk Wireless Samsung Cell Phone Activation
Reason of review
Poor customer service
Review #947039 is a subjective opinion of poster.