Manufacturer: Straight Talk Wireless Category: Cell Phone Activation Clear all filters (2 of 2 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
Purchased new phone.Activating was not simple. Person at Straight talk could barely speak English and was very hard to understand. I had questions they could not answer. I was told all supervisors were busy. I said I would hold. Finally a "supervisor" came on and said she could not answer my question. They just kept saying "your phone works, you can make a call now". I told them I knew that but that still did not answer my question. There was...
Read more
Anonymous

Anonymous If you're not a potential new customer, you mean absolutely nothing to Straight Talk/Net10/TRACFONE. The only thing that matters to them is new money, and even then, if you ha...

MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concer...

3.6
I didn't like
  • Rude
  • Customer service unable or unwilling to help
  • Tech support can not answer other than routine questions
#992898
I tried to switch my elderly father to a straight talk smartphone at his request.At first they had difficulty transferring his old number. When they finally activated his new smartphone they gave him the wrong number. When I called to report the error they said they couldn't correct the number because of the sim card and he would have to go several days without his phone while they shipped a new sim card. I told he needed his phone for medical...
Read more
MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent. For yo...