Not resolved
2 comments

Called straight talk to unlock my s4. They said I qualified but the unlock code would not come up on their computer.

All they could do was buy back for $50.

Tired to get manager he refused tried to find out why he talked over me and then just hung up on me. He was horribly horribly rude to me.

Product or Service Mentioned: Straight Talk Wireless Samsung Cell Phone Unlock.

Reason of review: Not as described.

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MariaST
#1266724
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

MariaST
#1263758
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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