Product: Straight Talk Wireless Samsung Electronics Cell Phone Unlock Clear all filters (2 of 2 reviews match)
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Straight Talk Wireless - Bad customer service

2.6
Details
I havr been with them for 4 uears, and last year saved up to buy a Samsung s6 and now that I am switching service to Metro PC, they wont unlock my phone.
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Review
#1215245 Review #1215245 is a subjective opinion of poster.
Service
Straight Talk Wireless Samsung Electronics Cell Phone Unlock
Reason of review
Poor customer service
2.3
Details
I encourage anyone who has problems with straight talk wireless to file complaint with FCC at this link https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=39744. The FCC has let them impose more restrictions on unlocking than the law intended and...
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4 comments
MariaST
#1398797

Hi. I’m Maria from Straight Talk Wireless.

I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that issue.

Let us further check your account. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfone.com.

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Review
#1139503 Review #1139503 is a subjective opinion of poster.
Service
Straight Talk Wireless Samsung Electronics Cell Phone Unlock
Cons
  • Lying disrespectful customer service represenatives
  • Unlocking policy
Reason of review
unlocking policy
Loss
$300
Preferred solution
change your policy comparable to Verizon and AT&T

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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