Product: Straight Talk Wireless Service Transfer Clear all filters (45 of 45 reviews match)
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I lost my straight talk phone but I have a back up phone that I was just going to transfer and activate. My plan was to deactivate the lost phone, activate the new phone and transfer the number. There is no place to deactivate phones. That needs to change. Also, I have...
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1 comment
MariaST
#823813

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, a contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW .

Review
#493550 Review #493550 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer

Update by user Apr 05, 2014

I called Straight Talk again this morning and they put me through to TracPhone. lol.

After another hour on the phone, they decided they are going to send me yet another phone...but the difference is, this phone will be activated to a Verizon tower. Apparently the one...

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2 comments
Anonymous
#926914

I'm imagining after so many months this has been resolved.

Hopefully it was. And if so what finally did it?

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Review
#481731 Review #481731 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer

Straight Talk Wireless in Burlington, New Jersey - Servie end date, No answer when calling

i activated my phone transferred my number, two days later then ended my service, today is 2/27/2014 and i am trying to call them and getting no answer. i am about to go sign a 2 year contract with someone just so i don't have to deal with these people anymore, i am on a check to check basis right now and don't have time to play around with this BS!!!!!!!! I get put on hold, we all know what it says then the whole line goes silent, i start a new job today and i need to keep in contact with people. I hate Straight Talk Nothing but problems.
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1 comment
MariaST
#796575

Hello, this is Maria from Straight Talk Wireless. So we can resolve your issue promptly, please send us an email at ST.CorpResolutionTeam@straighttalk.com or you can chat with us live @ http://bit.ly/16DrgbW.

Review
#477511 Review #477511 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Loss
$50
Featured
Straight Talk Wireless - $118 International Card Rip Off
I have a woman in Brazil. She gave me her number. I called and asked straight talk how to call her. The employee said to throw away my new $50 US unlimited plan and buy a $60 international card and add it to my phone. That is all they said. I did. I lost my new plan....
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3 comments
Anonymous
#1338786

Yeah they are and out in the desert

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Review
#465717 Review #465717 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Loss
$118

Straight Talk Wireless in Seattle, Washington - Incompetent service

ST lives up to its reputation as the worst in customer service, which is often clueless and takes forever to get your simple details. I damaged a SIM card while changing phones and had to request a new one. It didn't work and they couldn't figure out how to solve the problem. They told me it would take at least 24 hours to fix. After nearly a year with the company I canceled. I walked over to the nearby T-Mobile shop and got a new card and non-contract service in less than half an hour. They told me ST uses their network, so they were able to transfer my old number very quickly. The rates are comparable too. MUCH better customer service. I'm embarrassed that I even used a Walmart company. Also, no refund for the time not used.
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Review
#459630 Review #459630 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer

Straight Talk Wireless in Seattle, Washington - Incompetent service

ST lives up to its reputation as the worst in customer service, which is often clueless and takes forever to get your simple details. I damaged a SIM card while changing phones and had to request a new one. It didn't work and they couldn't figure out how to solve the problem. They told me it would take at least 24 hours to fix. After nearly a year with the company I canceled. I walked over to the nearby T-Mobile shop and got a new card and non-contract service in less than half an hour. They told me ST uses their network, so they were able to transfer my old number very quickly. The rates are comparable too. MUCH better customer service. I'm embarrassed that I even used a Walmart company. Also, they refused to give a refund for the unused time left.
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Review
#459627 Review #459627 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer

Straight Talk Wireless - Transfer service from Straight Talk to Straight Talk phone

I spent $324 on a Samsung Galaxy SII from Wal-Mart for my husband. He kept telling me that it wouldn't charge, so I took it to the repair shop and spend $48 getting a new charging port ordered and installed. Now we have a $372 paper weight because he can't find the OLD sim card, that is no good anymore, they will not change his service back to that phone. I just had the same problem last month when I tried to reactivate my windows phone that I had ported over to them and used for over a year! I called and they said I needed a new sim card, so they mailed me a new one but told me the old one was no longer any good, so I threw it away! I have now switched back to AT&T!!! Straight Talk is a piece of *** company with no English speaking reps!
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1 comment
Anonymous
#735745

try calling the local tv station in miami- get the on your side reporter lets stick it where it hurts- tired of corporate america screwing us

Review
#451477 Review #451477 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Loss
$372

Straight Talk Wireless in Chicago, Illinois - Horrible customer service

I have had numerous problems with straight talk customer service. First is the frustration of their automated voice menu which has you dial the number they themselves provide for home service. After jumping through hoops to get to what you think is the correct service, you will be told they have to transfer you to the correct department. By now you have entered or spoken your phone number about 5 times. Now you get a terrible connection with someone on the other side of the planet who you cannot understand. Don't be surprised if you get hung up on as I have, even though I was courteous. If tbey can't resolve an issue you will be transferred over and over and the process starts again. Horrible! Internatiol calling for 2 months and it does not work. They have you follow a procedure to rectify the problem only to wind at square one. Exasperating! I tried to enroll in auto pay with my credit card and was told I had to call back againAt a later date. What?
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Review
#431363 Review #431363 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
I had not had my straight talk phone for 15 days when it started to mess up. This is the second straight talk phone (Galaxy Samsung) that had the same issue of loud noises comming through the phone. I called to make sure I could return the phone and get my service and...
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24 comments
Anonymous
#1641219

Thank You for that number! I'm about to call it.

Hope I get results, finally.

My comment: STRAIGHT TALK SUCKS! BEN you are next.

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Review
#399946 Review #399946 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer

Straight Talk Wireless in East Setauket, New York - International plan spent work

The first 2 months with straight talk worked fine, the thirh time I refilled with with the $60 international card, I could only make international calls from the Dayton oh and Detroit mi area. I've called at least 10 times, sometime waiting for over 60 minutes, other times when the rep couldn't solve my problem, said he/she would transfer me to superviser, then had to wait for long time, finally the line cut off. Now in my 5th month, I can only make international calls from a place I've never been before, all my regular routes have been cut off, even though i refilled with the $60 international card. I called again yesterday, had to use my pay as you go phone, waisted at least another 30 min until she was going to transfer me to her superviser after we had turned the phone on and off a few times, the she eighteen hung up or the phone just lost connection... This is horrible service, and this is the last time I'm refilling the phone. My
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Review
#392591 Review #392591 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Loss
$180