Product: Straight Talk Wireless Service Transfer Clear all filters (31 of 45 reviews match)
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2 comments
1.0
Details
They never activated my sim or transferred my number.bought their kit from walmart said it'd work with att phone. they kept coming up with excuse after excuse whether it was a password to a passcode to a pin. Make up your minds don't advertise you take numbers then...
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MariaST
Straight Talk Wireless Verified Representative
#1312421

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

Author
Service
Straight Talk Wireless Service Transfer
Reason of review
Order processing issue
Tags
Review #1029695 is a subjective opinion of poster.
1 comment
After trying to transfer service to new phone online customer service told me my phone would take a while to get service but my old phone service was terminated new phone never got service. After few days with no service and no help from straight talk my boyfriend...
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MariaST
Straight Talk Wireless Verified Representative
#1201073

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Warren, Ohio
Service
Straight Talk Wireless Service Transfer
Reason of review
Order processing issue
Review #902937 is a subjective opinion of poster.
1 comment
1.2
Details
I have been 1 month now trying to get a correct SIM card that was always being sent, 1 week ago another one was sent (never arrived) as first *** gave me a new number and I specifically asked for a number transfer, then couldn't use that card anymore because it was...
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MariaST
Straight Talk Wireless Verified Representative
#1136505

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Marble Falls, Texas
Service
Straight Talk Wireless Service Transfer
Cons
  • Aweful
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #819862 is a subjective opinion of poster.
1 comment
1.0
Details
Can never make a call or connect to the net in my area the *** customer support was over seas not to mention i lost my old number cause they couldnt transfer like they claim. Its a *** joke how they run their company
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MariaST
Straight Talk Wireless Verified Representative
#1108326

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Oakland, California
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service
Review #779502 is a subjective opinion of poster.
3 comments
1.8
Details
ABSOLUTELY HORRIBLE!! They will NOT stand behind their service. They require you to buy a $45 service plan, and then when their data Bring-Your-Own-Phone service won't transfer over, they keep telling you (for 4 MONTHS FOR ME) they'll credit you "at the end of your...
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musesmaker
#1101898

And I, not "u."

Author
Location
Hemet, California
Service
Straight Talk Wireless Service Transfer
Reason of review
Bad quality
Review #778772 is a subjective opinion of poster.
1 comment
1.0
Details
My Galaxy S4 phone started having issues 4 months after purchased. It was deactivated after attempting to fix it by cutting the phone off as requested by Straight Talk Voice message. After numerous attempts to contact a supervisor at ST to get my old number back with...
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MariaST
Straight Talk Wireless Verified Representative
#1098445

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Carrboro, North Carolina
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service
Review #774664 is a subjective opinion of poster.
1 comment
Bought phone and card walmart tried to transfer old# after 3 days call and they say virginmobile didn't release . ( could of email ... I got sales emails right away from straighttalk. but not account info) So had to reup old phone 35 dollars . call straight talk they...
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MariaST
Straight Talk Wireless Verified Representative
#1096487

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Kingsburg, California
Service
Straight Talk Wireless Service Transfer
Cons
  • Service lack of
Reason of review
Poor customer service
Review #771615 is a subjective opinion of poster.
1 comment
Gave all my information of landline company and waited a week to get my original number ported. nothing got ported in that time so I called support and gave them my information went through 3 different reps each one telling me I had to get transferred to anther rep,...
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MariaST
Straight Talk Wireless Verified Representative
#1090304

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Corsica, South Dakota
Service
Straight Talk Wireless Service Transfer
Pros
  • Unlimited plan has served me well
Cons
  • Unwilling to help
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Review #765527 is a subjective opinion of poster.
1 comment
I used ST in the past plus my wife currently has straight talk and when I put her chip into my phone it works. Therefore, I purchased a BYOP kit with a $45 plan. When I activated the service there was a problem. After 3 day an over 5 hours on the phone being...
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MariaST
Straight Talk Wireless Verified Representative
#1085485

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Anaheim, California
Service
Straight Talk Wireless Service Transfer
Reason of review
Pricing issue
Review #760129 is a subjective opinion of poster.
1 comment
1.0
Details
Paid for my refill service on July 12, 11 days later my data is still slow as ***... Customer service is a bunch of non english speaking Indians with names like Michelle and Peter? Really? These peoples' english is so bad, I have no *** clue what they're saying. They...
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MariaST
Straight Talk Wireless Verified Representative
#1011784

Hi! I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

Author
Location
Saint Petersburg, Florida
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service bad quality
Review #671220 is a subjective opinion of poster.