Product: Straight Talk Wireless Service Transfer Rating: 1 Star Clear all filters (9 of 45 reviews match)
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1.0
Details
I just bought a new Straight Talk phone & I called Straight Talk to ask them to tranfere my phone number from my old phone to my new phone & was told that all I needed to do was switch my sphone, g galaxy 6 sim card over to my samsung galaxy 8 phone & automatically it...
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Review
#1195650 Review #1195650 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Order processing issue
1.0
Details
They never activated my sim or transferred my number.bought their kit from walmart said it'd work with att phone. they kept coming up with excuse after excuse whether it was a password to a passcode to a pin. Make up your minds don't advertise you take numbers then...
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2 comments
MariaST
#1312421

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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Review
#1029695 Review #1029695 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Order processing issue
Tags
  • Sucks
1.2
Details
I have been 1 month now trying to get a correct SIM card that was always being sent, 1 week ago another one was sent (never arrived) as first *** gave me a new number and I specifically asked for a number transfer, then couldn't use that card anymore because it was...
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1 comment
MariaST
#1136505

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble.

To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#819862 Review #819862 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Cons
  • Aweful
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Straight Talk Wireless - Service Transfer Review from Oakland, California

1.0
Details
Can never make a call or connect to the net in my area the *** customer support was over seas not to mention i lost my old number cause they couldnt transfer like they claim. Its a *** joke how they run their company
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1 comment
MariaST
#1108326

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#779502 Review #779502 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service
1.0
Details
My Galaxy S4 phone started having issues 4 months after purchased. It was deactivated after attempting to fix it by cutting the phone off as requested by Straight Talk Voice message. After numerous attempts to contact a supervisor at ST to get my old number back with...
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1 comment
MariaST
#1098445

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble.

To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#774664 Review #774664 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service

Straight Talk Wireless in Saint Petersburg, Florida - Straight Talk is flat out *** service...

1.0
Details
Paid for my refill service on July 12, 11 days later my data is still slow as ***... Customer service is a bunch of non english speaking Indians with names like Michelle and Peter? Really? These peoples' english is so bad, I have no *** clue what they're saying. They tell you to reboot your phone, call *22890, check to see if your data is on... don't you think I've done that 1000 times BEFORE I called?!??! Then, they transfer you 10 times and *** not only still doesn't get fixed, they *** hang up on you! Why do we outsource these jobs to people like this? Incompetent pieces of ***... Straight Talk can kiss my ***. There's no way in *** they're ever getting another *** dime from me to pay these foreigners to do *** jobs and stay employed. I'll deal with American providers that employ Americans to do the job right!!
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1 comment
MariaST
#1011784

Hi! I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#671220 Review #671220 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service bad quality
Tags
  • toll free number
  • Straight Talk customer
1.0
Details
I don't even know where to start. I tried this route because I was paying Verizon $170 a month for a single person cell phone service with internet jet pack. I paid the $60 to get the starter kit, took over a day to get it actually working on my phone and had to call...
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1 comment
MariaST
#990591

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#643807 Review #643807 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Cons
  • Quaility of language
  • Horrible customer service
  • Un-activatable phone
Reason of review
Poor customer service, delivery, order processing, problem with payment, bad quality
Loss
$48
Preferred solution
Full refund
1.0
Details
Worst customer service! I ordered a sim card to transfer my number to new straight talk phone. Never needed a sim card for any of my previous phones with them. First off, it took a ridiculous amount of Time on the phone with them just to order sim card, which I don't...
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1 comment
MariaST
#990292

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number.

Review
#642361 Review #642361 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Damaged or defective
1.0
Details
I have an Iphone 4s that I wanted to transfer to straight talk. I checked on their website to see if my phone was compatible and it was. I purchased an activation kit and started to register my phone. As soon as I started that process their system wasn't registering my...
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1 comment
MariaST
#957787

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thanks.

Review
#607357 Review #607357 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Cons
  • Misleading terms of service
  • Customer service staff
  • Being lied to
Reason of review
Poor customer service
Loss
$65
Preferred solution
Full refund

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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