Product: Straight Talk Wireless Service Transfer Rating: 3 Stars Clear all filters (2 of 45 reviews match)
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Straight Talk Wireless Service Transfer Review

3.0
Details
I originally called to see if I could get a 3 day extension on my service. I was denied. I asked to speak with a supervisor or management. I tried several times I was either put on hold for extreme amount of time or the call disconnects. One rep in particular Rommel very rude stated that he was the manager. Refused to transfer me to management. I will be logging a complaint with the BBB.
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Review
#751279 Review #751279 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service
2.5
Details
Called to have my number from AT&T phone transfered to my Straight Talk phone. Went through 11 Customer Service representatives. so many transfers, and the number I orginally dialed was for transfering #'s. dont know if its working yet. Because I was told i cannot...
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1 comment
MariaST
#929816

Hi. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#580828 Review #580828 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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