Product: Straight Talk Wireless Service Transfer Clear all filters (0 of 45 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
I used ST in the past plus my wife currently has straight talk and when I put her chip into my phone it works. Therefore, I purchased a BYOP kit with a $45 plan. When I activated the service there was a problem. After 3 day an over 5 hours on the phone being...
Read more
MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Product
Straight Talk Wireless Service Transfer
#760129

Straight Talk Wireless Service Transfer Review

I originally called to see if I could get a 3 day extension on my service. I was denied. I asked to speak with a supervisor or management. I tried several times I was either put on hold for extreme amount of time or the call disconnects. One rep in particular Rommel very rude stated that he was the manager. Refused to transfer me to management. I will be logging a complaint with the BBB.
3.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Style and Design
Warranty
Website
Product
Straight Talk Wireless Service Transfer
#751279
Show
Paid for my refill service on July 12, 11 days later my data is still slow as ***... Customer service is a bunch of non english speaking Indians with names like Michelle and Peter? Really? These peoples' english is so bad, I have no *** clue what they're saying. They...
Read more
MariaST
MariaST

Hi! I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

1.0
Product
Straight Talk Wireless Service Transfer
#671220
I purchased an iPhone from ebay that runs from Verizon towers. Specifically said it works for Straight Talk. I called ST to have service transferred from my old iPhone to this new one. The woman with a very thick accent asked for a number in case we get disconnected....
Read more
MariaST
MariaST

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

2.0
Product
Straight Talk Wireless Service Transfer
I didn't like
  • Un-activatable phone
  • Poor service quality
#643942
I don't even know where to start. I tried this route because I was paying Verizon $170 a month for a single person cell phone service with internet jet pack. I paid the $60 to get the starter kit, took over a day to get it actually working on my phone and had to call...
Read more
MariaST
MariaST

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

1.0
Product
Straight Talk Wireless Service Transfer
I didn't like
  • Poor service quality
  • Horrible customer service
  • Quaility of language
#643807
Worst customer service! I ordered a sim card to transfer my number to new straight talk phone. Never needed a sim card for any of my previous phones with them. First off, it took a ridiculous amount of Time on the phone with them just to order sim card, which I don't...
Read more
MariaST
MariaST

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

1.0
Product
Straight Talk Wireless Service Transfer
#642361
After being a customer at Cricket, I decided I wanted to transfer to a straight talk. Keep in mind, I'm used to awful service with Cricket. I called straight talk to transfer my service, the lady said she could not hear me and HUNG UP. She didn't even give me time to...
Read more
MariaST
MariaST

Hi! We apologize for the inconvenience. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. Thanks.MariaSt...

Product
Straight Talk Wireless Service Transfer
#616465
I have an Iphone 4s that I wanted to transfer to straight talk. I checked on their website to see if my phone was compatible and it was. I purchased an activation kit and started to register my phone. As soon as I started that process their system wasn't registering my...
Read more
MariaST
MariaST

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

1.0
Product
Straight Talk Wireless Service Transfer
I didn't like
  • Being lied to
  • Misleading terms of service
  • Customer service staff
#607357
This is the worst company I have ever dealt with. I'm trying to activate a phone and called 877-430-CELL (2355) to be hung up by Amelia and Victor because they do not speak English. Every time you call that number they hang up on you. So I call this number 800-299-7784...
Read more
MariaST
MariaST

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

Product
Straight Talk Wireless Service Transfer
#606726
Drove from Florida to Ada Oklahoma where my service stopped, I went to Walmart to see what the problem was. They told me that my phone was on different service and I needed to buy new phone with right service. At that time I purchased new phone. They began to do the...
Read more
MariaST
MariaST

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

Product
Straight Talk Wireless Service Transfer
#598148