Product: Straight Talk Wireless Service Transfer Clear all filters (45 of 45 reviews match)
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1 comment
I used ST in the past plus my wife currently has straight talk and when I put her chip into my phone it works. Therefore, I purchased a BYOP kit with a $45 plan. When I activated the service there was a problem. After 3 day an over 5 hours on the phone being...
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MariaST
Straight Talk Wireless Verified Representative
#1085485

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Anaheim, California
Service
Straight Talk Wireless Service Transfer
Reason of review
Pricing issue
Review #760129 is a subjective opinion of poster.
0 comments

Straight Talk Wireless Service Transfer Review

3.0
Details
I originally called to see if I could get a 3 day extension on my service. I was denied. I asked to speak with a supervisor or management. I tried several times I was either put on hold for extreme amount of time or the call disconnects. One rep in particular Rommel very rude stated that he was the manager. Refused to transfer me to management. I will be logging a complaint with the BBB.
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Author
Location
Macon, Georgia
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service
Review #751279 is a subjective opinion of poster.
1 comment
1.0
Details
Paid for my refill service on July 12, 11 days later my data is still slow as ***... Customer service is a bunch of non english speaking Indians with names like Michelle and Peter? Really? These peoples' english is so bad, I have no *** clue what they're saying. They...
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MariaST
Straight Talk Wireless Verified Representative
#1011784

Hi! I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

Author
Location
Saint Petersburg, Florida
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service bad quality
Tags
Review #671220 is a subjective opinion of poster.
1 comment
2.0
Details
I purchased an iPhone from ebay that runs from Verizon towers. Specifically said it works for Straight Talk. I called ST to have service transferred from my old iPhone to this new one. The woman with a very thick accent asked for a number in case we get disconnected....
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MariaST
Straight Talk Wireless Verified Representative
#990590

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Covington, Georgia
Service
Straight Talk Wireless Service Transfer
Cons
  • Poor service quality
  • Un-activatable phone
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Review #643942 is a subjective opinion of poster.
1 comment
1.0
Details
I don't even know where to start. I tried this route because I was paying Verizon $170 a month for a single person cell phone service with internet jet pack. I paid the $60 to get the starter kit, took over a day to get it actually working on my phone and had to call...
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MariaST
Straight Talk Wireless Verified Representative
#990591

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Steamboat Springs, Colorado
Service
Straight Talk Wireless Service Transfer
Cons
  • Un-activatable phone
  • Horrible customer service
  • Poor service quality
Reason of review
Poor customer service, delivery, order processing, problem with payment, bad quality
Loss
$48
Preferred solution
Full refund
Review #643807 is a subjective opinion of poster.
1 comment
1.0
Details
Worst customer service! I ordered a sim card to transfer my number to new straight talk phone. Never needed a sim card for any of my previous phones with them. First off, it took a ridiculous amount of Time on the phone with them just to order sim card, which I don't...
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MariaST
Straight Talk Wireless Verified Representative
#990292

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Saint Paul, Minnesota
Service
Straight Talk Wireless Service Transfer
Reason of review
Damaged or defective
Review #642361 is a subjective opinion of poster.
1 comment
After being a customer at Cricket, I decided I wanted to transfer to a straight talk. Keep in mind, I'm used to awful service with Cricket. I called straight talk to transfer my service, the lady said she could not hear me and HUNG UP. She didn't even give me time to...
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MariaST
Straight Talk Wireless Verified Representative
#969366

Hi! We apologize for the inconvenience. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com. Thanks.MariaSt...

Author
Location
Little Rock, Arkansas
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service
Review #616465 is a subjective opinion of poster.
1 comment
1.0
Details
I have an Iphone 4s that I wanted to transfer to straight talk. I checked on their website to see if my phone was compatible and it was. I purchased an activation kit and started to register my phone. As soon as I started that process their system wasn't registering my...
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MariaST
Straight Talk Wireless Verified Representative
#957787

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

Author
Location
Cedar City, Utah
Service
Straight Talk Wireless Service Transfer
Cons
  • Customer service staff
  • Being lied to
  • Misleading terms of service
Reason of review
Poor customer service
Loss
$65
Preferred solution
Full refund
Review #607357 is a subjective opinion of poster.
1 comment
This is the worst company I have ever dealt with. I'm trying to activate a phone and called 877-430-CELL (2355) to be hung up by Amelia and Victor because they do not speak English. Every time you call that number they hang up on you. So I call this number 800-299-7784...
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MariaST
Straight Talk Wireless Verified Representative
#957355

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

Author
Location
Edina, Minnesota
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service
Loss
$125
Preferred solution
Full refund
Review #606726 is a subjective opinion of poster.
1 comment
Drove from Florida to Ada Oklahoma where my service stopped, I went to Walmart to see what the problem was. They told me that my phone was on different service and I needed to buy new phone with right service. At that time I purchased new phone. They began to do the...
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MariaST
Straight Talk Wireless Verified Representative
#949284

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

Author
Location
Ada, Oklahoma
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service
Review #598148 is a subjective opinion of poster.