Product: Straight Talk Wireless Service Transfer Clear all filters (45 of 45 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
2.5
Details
Called to have my number from AT&T phone transfered to my Straight Talk phone. Went through 11 Customer Service representatives. so many transfers, and the number I orginally dialed was for transfering #'s. dont know if its working yet. Because I was told i cannot...
View full review
1 comment
MariaST
#929816

Hi. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#580828 Review #580828 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service

Straight Talk Wireless - Service Transfer Review from Marshalltown, Iowa

I had straight talk phone and I bought new straight talk phone and I try to transfer my number to new phone it didn't work for last 24 hours when I call them they say it will talk 2 days now and when I try to chat with them they didn't answer properly online support and they close the chat support on me how rude this people and they lie about there service I better go back my regular contract phone company these striaght talk company is not good
View full review
1 comment
MariaST
#909558

Hi. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thanks.

Review
#564422 Review #564422 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service
5.0
Details
i bought a galaxy3 three days ago and called customer service to have it activated I was just gonna have my previous straight talk number switched over to the galaxy3 well they turned my phone old phone off to supposedly start the process and now I'm without a phone...
View full review
1 comment
MariaST
#908059

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thanks.

Review
#563481 Review #563481 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Cons
  • Customer service
Reason of review
Poor customer service

Straight Talk Wireless - Service Transfer Review

i am sick of dealing with the incompitance of thier outsourced customer service reps in the philipines. i have been a customer of straight talk for as long as i can remember and thats about to end! Complete B.S. to have to wait 24 hours to transfer service and number to my new phone. and when asked why so long they avade answering. TOTAL INCOMPENTENCE.
View full review
1 comment
MariaST
#892416

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW. Thanks.

Review
#551644 Review #551644 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Straight Talk customer service is a Fu**** joke.. I wanted to switch my Huawei phone with a BYOP plan.. I checked the compatbility on the straight talk website. The website confirmed all i would need is the network access code. Fine, Perfect purchesed it from the...
View full review
3 comments
MariaST
#865127

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

View more comments
Review
#528191 Review #528191 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer

Straight Talk Wireless in Afton, Wyoming - Transfer # from broken phone

Do Not I repete Do Not use Straight talk! If the phone breaks & you buy a new one they can not transfer the number, will not do it. They may say they will, but trust me they will not. What they do is say it will be 24 hours, then 24 hours X 2 weeks. Shame on them the first time shame on us for doing it again. So if you value your time your stress level then do not do business with straight talk. Their customer service just hands you off, then a little back and forth then no action, repeat process and start over. We live in capitalistic country with options, I would recommend highly that you vote your dollars with another phone provider. Roger.
View full review
Review
#518967 Review #518967 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
I saw a good deal for an unlocked iPhone 5 on eBay so I purchased it with the intention of transferring my current phone and number (iphone 4s unlocked) over to this. This was a terrible idea. First, Walmart didn't have the nano sim cards sold individually, only in a...
View full review
1 comment
MariaST
#875891

I was about to give up on my phone until I found this email address for Straight Talk and they actually fixed all my problems. Now, I am glad I decided to give it another try.

Send them your name, cell number and serial number. The email address is ST.CorpResolutionTeam@straighttalk.com or you can chat with them live @ http://bit.ly/16DrgbW.

They will help you.

Review
#518738 Review #518738 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Loss
$54
I need some transver
View full review
2 comments
MariaST
#844400

Hi! My name is Maria, and I work with Straight Talk Wireless.

So we can better assist you, just send me your name, contact number and your phone serial number or cell number. Please copy and paste your comments from the blog and include it in your email.

Email your info to ST.CorpResolutionTeam@straighttalk.com, or you can chat with us live @ http://bit.ly/16DrgbW. Thanks!

View more comments
Review
#513415 Review #513415 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer

Straight Talk Wireless in Columbia, South Carolina - Straight Talk Ripped Me Off Too

I purchased a BYOP activation kit from Wal Mart, for $64.67. When my son tried to transfer from Verizon to Straight Talk, we were put through the ringer. We had been online and provided the info that they ask for, to determine compatibility and eligibility, of his phone. Everything checked out fine so, we bought the kit. He went online to initiate the process, establish an account, did everything that they ask, and submitted the request. When it did not go through, he tried again and was told that his activation number had been used and he needed to purchase another sim card to activate. I, then, spent two hours on the phone trying to convince a rep to make this right only to have her tell me over and over that his phone was "ineligible" for transfer. She finally initiated the procedure, which ported his number and disconnected his service from Verizon but, never gave him service with Straight Talk. Though service was never active, his online account showed that there were,only 24 hrs of service left and he would need to purchase another access card! I got on the phone, the next day, and got more run-around. The person that I spoke to, this time, wanted us to wait for two days for them to send another sim card. This was not an option so, I asked them to connect, using CDMA. This failed, too! The representative insisted that his phone would not work with their network, because their signal was is weak in our area and the solution would be to purchase one of their phones. We decided to go back to our, original, carrier. Now, Straight Talk and Wal Mart are refusing us a refund, on the "technicality" that the kit has been activated, and not eligible for a refund!!!! We never got "ONE" min of service we feel like our money was taken. Shouldn't activation be the point at which one, actually, has service?
View full review
3 comments
Anonymous
#837134

shut straight talk out!!!!! we want our money back now or fixed the problem!!!!

MariaST
#837602
@fort worth tx

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW.

MariaST
#834555

Hi, this is Maria and I work for Straight Talk. I can help you get this resolved right away.

Please email us your contact information to ST.CorpResolutionTeam@straighttalk.com.

Include your name, contact number, cell phone or serial number. Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW .

View more comments (2)
Review
#503286 Review #503286 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Loss
$65
Purchased a New phone at Walmart and transferred number to new phone online at Straight Talks Website. Went to add Service Plan to New Phone and it only gave option to add to the Old Phone. Hit cancel and Service Plan was added to Old phone and it was given a New...
View full review
1 comment
MariaST
#824855

Hi! I am Maria from Straight Talk Wireless.

I apologize for the trouble this has caused you. Let me help you.

Please send us your account information at ST.CorpResolutionTeam@straighttalk.com or you can chat with us live at http://bit.ly/16DrgbW. Thank you!

Review
#494363 Review #494363 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Loss
$200