Product: Straight Talk Wireless Shipping Service Clear all filters (0 of 22 reviews match)
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Straight Talk Wireless - Refund but they kept the tax

Ordered new phone with 2 day shipping found out after it was out of stock. Refused delivery when it did show up as I was told by straight talk. After many calls and hours on the phone I received a credit on my card but they withheld the tax and shipping. I can understand the shipping but the tax is illegal and am in contact with my lawyer. Had called and asked why not the full refund and was told we don’t refund tax or shipping. So straight talk you will be hearing from me It’s not the fact it’s 50 dollars to me I can afford to eat it but when you do illegal business you went to far. As a business owner myself I know better
1.0
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Coverage Area
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Value for money
Product
Straight Talk Wireless Shipping Service
#1422713
Ordered a SIM card received a empty box over two weeks later. Spent hours on the phone to try and get a new one. They sent me a return label for the empty box and I had to call again to order a new SIM card. All of this should have been handled by the company not me...
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MariaST
MariaST

Hi MysteriousCassowary417. This is Maria from Straight Talk Wireless. We apologize to hear about it. Please send us a message through this chat link http://bit.ly/2CuBvXO so w...

Anonymous
TC

They don't REALLY care that you have a problem with their service. Once they have your money, they couldn't care less about any issues you may have. These crooks have been rip...

3.1
Product
Straight Talk Wireless Shipping Service
#1368984
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Straight Talk Wireless - Never received my refund

I ordered a phone on the straight talk website in December 2017. I never received the phone. It was sent back before it got to my house. I paid by credit card. I have called over and over. Getting runaround. Still no refund.
2.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Value for money
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Website
Product
Straight Talk Wireless Shipping Service
#1238294
The purchasing information says your phone will ship over night once order is processed.Don't think of this as you will receive your phone fairly quickly if at all. I "chatted" with customer service online last night and he couldn't tell me how long it takes them to...
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MariaST
MariaST

Hi. This is Maria from Straight Talk Wireless. I read your post and I’m sorry that you’re having some problems. We are determined to help you get your problem resolved in rega...

Product
Straight Talk Wireless Shipping Service
#1188932
Well I'm Dec. 11th I placed my order, on the 12th order went through and straight talk got their money. Every day I have waited at home for my phone to be delivered, chatted with straight talk four times with a different answer each time. This last chat I was told it...
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Anonymous
Billie Nanea Ingalls

Still no phone. Straight talk gave one solution and that is upon receiving phone back at manufacturing they will refund but not until then. Their mistake only their solution. ...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you've experienced. Let me help you in resolving that billing issue. Let us further check your ...

2.1
Product
Straight Talk Wireless Shipping Service
#1151305
ordered 2 sims and 2 plans , was supposed to be an overnight shipment and they didnt ship until the next day , so now i cant be available to sign and fed ex wont leave it and straight talk wont let them , so i ask for a refund and i am told i can not have a refund...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you've have experienced. We can surely help you in resolving that issue. Please send us an emai...

Anonymous
William

"overnight shipment" does not mean the same thing as "next day delivery"The shipping company guarantees overnight delivery , but can't do anything if the parcel fails to arriv...

2.5
Product
Straight Talk Wireless Shipping Service
#1142063
My old phone had an apparently unsolvable restart loop so I bought a new phone from their website and got free one day shipping.Instead when I got my package I open it up and instead find a huge air cushion and a tiny SIMPLE MOBILE sim card kit. I call them up to see...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you have experienced. We can help you in resolving that issue. To resolve the problem, please s...

Product
Straight Talk Wireless Shipping Service
#1132741
I agreed, and they said they would send me another sim card, and would get here in 2 business days. When those two days were up, i had not received anything. So i call back customer service and then they tell me they they put the wrong information in. So, therefore...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

2.7
Product
Straight Talk Wireless Shipping Service
I didn't like
  • Given the runaround
#1054771
I ordered a sim card from their website. I paid for 3 day shipment. For a MONTH, they did nothing but lie to me about shipment. But they were sure quick to steal my money. Then after a month, they made a decision to refund my money, not send me my purchase and never...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. If you need assistance, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live age...

1.0
Product
Straight Talk Wireless Shipping Service
#1021226

Top Rated Products in Shipping Services Category

Straight Talk Wireless Products and Services

I have wasted a year of my life calling straight talk from another phone because theirs didnt work.I jave been run around for approx. 20 hrs on the phone trying to recieve the second phone from them. It has been two months and they havent sent me the phone to replace...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Anonymous
Anonymous

Just recieved an email to call their # and ask for customer service. Most of the time I would get a tone and a message saying to call that exact number I was on the call with ...

1.0
Seeley Lake, Montana
Product
Straight Talk Wireless Shipping Service
I didn't like
  • Warehouse process incompetent
  • Total lack of caring
#906347