Product: Straight Talk Wireless Sim Card Clear all filters (79 of 79 reviews match)
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4 comments
1.4
Details
Just please avoid Straight Talk from miles! They have a really bad customer service policy. They are rude and dumb. Never ever use them again. They cost us loosing my business number and two weeks of service. We have been lied to that once their new SIM arrives we will...
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Anonymous
#926270

Amazingly after all the wasted time over phone-calls, only a post here enabled to get my disappointment heard. Finally Straight Talk agreed to refund my lost credit. Does not ...

Author
Location
San Francisco, California
Product
Straight Talk Wireless Sim Card
Reason of review
Poor customer service
Review #578065 is a subjective opinion of poster.
1 comment
got my phone active it and went to add an app and was told that the phone had no storage call straight talk to be told to manufacture reset then asked to send it back they sent me a bad phone bought it as a christmas present for my wife now here it has pasted and still...
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MariaST
Straight Talk Wireless Verified Representative
#922449

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Largo, Florida
Product
Straight Talk Wireless Sim Card
Cons
  • Being lied to
  • Customer service
  • Rudeness of customer service
Reason of review
Damaged or defective
Loss
$54
Preferred solution
Full refund
Review #575480 is a subjective opinion of poster.
1 comment
2.8
Details
I have been a Straight Talk user for years with really no issues. But now I am very pissed. I've had the same phone number for several years and all my clients and friends from all over the world have me at that number. I recently had to order a new phone and the...
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MariaST
Straight Talk Wireless Verified Representative
#899001

Hi russhulme. I am Maria and I work with Straight Talk. Sorry for the trouble. Let me help you. Please send me an email at ST.CorpResolutionTeam@straighttalk.com for assistanc...

Author
Location
Lawton, Oklahoma
Product
Straight Talk Wireless Sim Card
Reason of review
Poor customer service
Tags
  • Lost Number
Review #556632 is a subjective opinion of poster.
1 comment
2.6
Details
Customer service provider asked me to wait 3-5 days for a sims card or purchase one of my own... For the convenience of me... I went and purchased one for 65.00... The phone was working for 4 days it cut off. Spoke with another rep and she said they could do nothing...
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MariaST
Straight Talk Wireless Verified Representative
#895667

Hi. I am Maria and I work with Straight Talk. Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and w...

Author
Product
Straight Talk Wireless Sim Card
Review #554102 is a subjective opinion of poster.
1 comment
2.5
Details
Ought a new phone, tried to activate, over 5 calls, 10 plus hours doing the same thing again and again, no resolution, refused to replace phone, please dont tell me to call, your call center isa ridiculous waste of time Repe kept getting errors and unable to provide...
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MariaST
Straight Talk Wireless Verified Representative
#876554

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

Author
Location
Fredericksburg, Virginia
Product
Straight Talk Wireless Sim Card
Reason of review
Poor customer service
Loss
$65
Review #539621 is a subjective opinion of poster.
5 comments
2.0
Details
So, I paid the extra 10$ for NEXT DAY shipping to have a WORKING phone shipped to me the next day. I get my phone and activate it (got the 45$ card with it for unlimited everything), only to find that it wont allow me to call anyone, text, or get online. So I called...
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MariaST
Straight Talk Wireless Verified Representative
#868237

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Product
Straight Talk Wireless Sim Card
Reason of review
Damaged or defective
Loss
$10
Preferred solution
My money back from the NEXT DAY shipping since I didnt receive what I paid the extra money for, by getting a FUNCTIONING phone delivered to me next day.
Tags
  • next day
  • Next day shipping issues
Review #532054 is a subjective opinion of poster.
3 comments
Called to make payment, computer displayed "error" and told me to call. I called and had a hard time talking with someone who could speak CLEAR English. But was told the sim card was bad and they would send me a new one in 3 to 5 days. I was notified they shipped it...
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MariaST
Straight Talk Wireless Verified Representative
#871305

I too have had many issues with my phone, but I found this email address to the company and they fixed my problem right away. Some problems may require a little more time to f...

Author
Product
Straight Talk Wireless Sim Card
Review #523506 is a subjective opinion of poster.
2 comments
After 8 chat sessions, talking to 9 customer service agents on the phone and purchasing 2 SIM activation kits I am still unable to get my service setup. They are shipping me a new SIM card today but I just saw from the confirmation that they sent out the wrong type. ...
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MariaST
Straight Talk Wireless Verified Representative
#840501

Hi, this is Maria with Straight Talk Wireless. I read your post and am sorry that you are having problems. Please send me your contact information to the following email addre...

Author
Location
San Jose, California
Product
Straight Talk Wireless Sim Card
Loss
$75
Tags
  • deactivated sims
Review #509149 is a subjective opinion of poster.
2 comments
I've had a Nokia lumia windows phone with a straight talk sim card. However, I have never been able to send or receive group texts, or multi media messages. I have called straight talk about this, spent hours talking to someone with an accent I can't even understand,...
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Anonymous
#835402

After reading the comments think I will keep my current providerf

Author
Product
Straight Talk Wireless Sim Card
Review #499300 is a subjective opinion of poster.
1 comment
I've been with straight talk for years but I called on june 6 to get another phone turned on after talking to 3-4 people the last one finally told me I would need a new sim card before putting my minutes on my phone so I got my new sims today and called back and...
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MariaST
Straight Talk Wireless Verified Representative
#828844

Hi, this is Maria with Straight Talk. I read your post and am sorry that you are having problems. Please send me your contact information to the following email address ST.Cor...

Author
Location
Bat Cave, North Carolina
Product
Straight Talk Wireless Sim Card
Review #496202 is a subjective opinion of poster.