Product: Straight Talk Wireless Sim Card Clear all filters (79 of 79 reviews match)
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1.0
Details
I have not had my phone for more than 6 months, when I bought the phone and put my minutes on it worked for 2 days then I had to go and return my phone and purchase a whole new one for the new one to work for only 2 days again. Call customer service to be told I need a...
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Review
#1316732 Review #1316732 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Damaged or defective

Straight Talk Wireless - Unhappy Consumer

1.0
Details
I have tried repeatedly to contact their offices and never get through. I placed an order for 2 sim cards plus minute cards and never received them after a week. In the process of getting the charge cancelled through my bank.
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Review
#1311831 Review #1311831 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Order processing issue
We called three different agents before and after purchasing the SIM card. But before opening the packaging. Because it's non returnable once opened. To verify that the iPhone 7 plus currently owned was compatible with the service. Three different agents stated it was...
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2 comments
MariaST
#1539299

Hi CrazyCottontopTamarin. My name is Maria from Straight Talk Wireless.

I noticed your complaint and I want to help you. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

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Review
#1311352 Review #1311352 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Not as described/ advertised
Loss
$150
Preferred solution
Let the company propose a solution
Tags
  • I Tried To Enter Information But Y
  • Isn t That Ironic
2.0
Details
I called because my SIM card had not been working properly since I brought the phone. Well I brought an att SIM card and it started to work perfect after they said it wasn’t compatible. They tried to block the SIM card from working. Well by the next day it did. I got...
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1 comment
MariaST
#1462254

Hi! My name is Wendy and I'm working with Straight Talk Wireless.

Please accept our deepest apologies for the inconvenience that you have encountered with one of our customer service representatives. We don't want our customers to feel that way. Allow us to help you further with your SIM card issue. We will need to check your account and gather the information.

Please contact us via this chat link at http://bit.ly/2CuBvXO, or by calling 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Review
#1232234 Review #1232234 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Poor customer service
1.6
Details
I called to have my number swapped to a new phone, and I wanted to keep my number, the put a complete different number on the new sim card I called on with the new service plan. I called them back to have them swap the number and then they said they could not do that...
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1 comment
MariaST
#1438704

Hi. This is Maria from Straight Talk Wireless.

I do apologize for the inconvenience that you've experienced. We are determined to help you in retrieving your phone number. Let us further check your account so we can provide a concrete resolution for that issue. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1198926 Review #1198926 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Cons
  • Nobdy was willing to try anything different to help
  • Spending 4 different days and multiple hours on the phone
  • People who couldnt speak good english
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • Straight Talk trac Phone

Straight Talk Wireless - I tried to activate straight talk with no luck.

1.6
Details
The next day i wennt to walmart and called customer service again and gave them all the numbers they requested.i was put on hold for 10 to15 minutes an then theyhung up on me.ive since gone back to att to *** with straight talk.
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Review
#1159883 Review #1159883 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Order processing issue
Why does my phone go to "emergency calls only" every year and I have to call ST and get a new sim card.We have been with ST for over 10 years and this has happened the past two years. Inconvenient and frustrating. Does anyone else have this problem? Do you know why ST...
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2 comments
Anonymous
#1349805

They do this because the network is overcrowded with all of the lemmings flocking to their "Great deal", so they disable LOYAL customers' service because they figure you're not going anywhere if you haven't left yet.

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Review
#1071543 Review #1071543 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
I recently upgraded from my iphone 4s to a iphone 5c and needed a new straight talk sim card on my pay as you go plan ($45/mo).The only way to get it was by fedex at whatever time they decided to deliver it and of course, I HAD to sign for it. Of course I had to work...
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1 comment
MariaST
#1237663

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#950511 Review #950511 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Order processing issue
1.5
Details
Straight Talk Wireless - Horrible Horrible Phone
I brought a LG Stylo 2 phone at the end of Aug 2016, within the 1st month my SIM card went out for no reason, the company sent me another SIM card.Woke up this morning and once again my phone says invalid SIM card...was working fine last night, i did not drop it or...
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5 comments
Anonymous
#1232094

This is the second time i got invalid sim card i was useing my straight talk lg stylo w all morning i put it down for a half hour the go to make a call n there it is invalid sim card this is bull

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Review
#942283 Review #942283 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Damaged or defective
Loss
$150
Preferred solution
Another Phone
Tags
  • Straight Talk trac Phone
  • Lg Stylo 2 Phone

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Reviews

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  5. 25 reviews
Straight Talk Wireless reviews
1.2
Details
I bought an iPhone 6 Plus and I tried to get my phone number switched over but they told me that they would have to send me a new SIM card because the one that came with the phone didn't work and that really pissed me off so then I called so they could send another...
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1 comment
Anonymous
#1169446

OMG you're an ***. Sure i'd be upset cause I hadn't gotten the Sim card to but unless you bought the phone from Straight Talk to begin with of course you will need a different Sim card.

Sue them really? smdh This country is going to *** and its because of people like you.

Review
#859576 Review #859576 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Problem with delivery