Product: Straight Talk Wireless Sim Card Rating: 1 Star Clear all filters (16 of 79 reviews match)
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1.0
Details
I have not had my phone for more than 6 months, when I bought the phone and put my minutes on it worked for 2 days then I had to go and return my phone and purchase a whole new one for the new one to work for only 2 days again. Call customer service to be told I need a...
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Author
Product
Straight Talk Wireless Sim Card
Reason of review
Damaged or defective
Review #1316732 is a subjective opinion of poster.
0 comments

Straight Talk Wireless - Unhappy Consumer

1.0
Details
I have tried repeatedly to contact their offices and never get through. I placed an order for 2 sim cards plus minute cards and never received them after a week. In the process of getting the charge cancelled through my bank.
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Author
Product
Straight Talk Wireless Sim Card
Reason of review
Order processing issue
Review #1311831 is a subjective opinion of poster.
1 comment
1.2
Details
I bought an iPhone 6 Plus and I tried to get my phone number switched over but they told me that they would have to send me a new SIM card because the one that came with the phone didn't work and that really pissed me off so then I called so they could send another...
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Anonymous
#1169446

OMG you're an ***. Sure i'd be upset cause I hadn't gotten the Sim card to but unless you bought the phone from Straight Talk to begin with of course you will need a different...

Author
Location
Pretoria, Gauteng
Product
Straight Talk Wireless Sim Card
Reason of review
Problem with delivery
Review #859576 is a subjective opinion of poster.
1 comment
1.1
Details
Bought a card to refill my phone and it wont refill my service...thanks.
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MariaST
Straight Talk Wireless Verified Representative
#1151122

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Ottawa, Ontario
Product
Straight Talk Wireless Sim Card
Review #837581 is a subjective opinion of poster.
1 comment
1.0
Details
To update, I have been in contact with Straight Talk since my initial to this site post via email. While I appreciate them reaching out through this post, this has continued to be a nightmare. I originally posted on Feb 1st, but had been having problems since about mid...
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MariaST
Straight Talk Wireless Verified Representative
#1125106

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Product
Straight Talk Wireless Sim Card
Cons
  • Incompetence of customer service
  • Service technicians suck
  • Uneducated on phone topics
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund
Tags
  • Straight Talk Horrible Worst Comp
Review #806923 is a subjective opinion of poster.
1 comment
1.4
Details
I have used straight talk for 2 years now. I initially purchased an iPhone 5s through their program and had little complaints... mainly bc I set up autopay and did not interact with customer service. However, I recently decided to try the bring your own program by...
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MariaST
Straight Talk Wireless Verified Representative
#1104842

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Product
Straight Talk Wireless Sim Card
Pros
  • Wireless service comparable to big names
  • Affordable
Cons
  • Customer service
  • Sim card mix up
  • Delivery
Reason of review
Poor customer service
Loss
$45
Preferred solution
Price reduction
Review #781974 is a subjective opinion of poster.
1 comment
1.0
Details
We just called Straight Talk about activating my sons SIM card.His other phone was stolen. Called on Saturday paid an extra $14.99 for next day delivery, I understand the next day was Sunday so I understood it would not be delivered that day. It finally arrived Tuesday...
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MariaST
Straight Talk Wireless Verified Representative
#1101534

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Cohasset, Minnesota
Product
Straight Talk Wireless Sim Card
Reason of review
Order processing issue
Review #778251 is a subjective opinion of poster.
2 comments
1.3
Details
Got a new AT&T phone.So I bought a SIM card activation kit so I could use then AT&T phone. After nearly 2 hours on the phone with the customer service rep he told me that my newly purchased SIM card was defected.Since they had already started the transfer of my service...
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Anonymous
#1232253

Having the sameness issue now. Switching services instead

Author
Location
Greensboro, North Carolina
Product
Straight Talk Wireless Sim Card
Cons
  • Online customer service chat
  • Delivery
  • Employee knowledge
Reason of review
all of the above besides payment,pricing,and warranty.
Preferred solution
Let the company propose a solution
Review #774640 is a subjective opinion of poster.
1 comment
1.0
Details
I have been dealing with these jokers for 4 days now! I waited 2 days for a sim card to be activated with numerous calls with people that hardly speaks english with no luck. I went to straight talk website and I Paid for new sim and paid $14.00 for an overnight to be...
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MariaST
Straight Talk Wireless Verified Representative
#1081440

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Product
Straight Talk Wireless Sim Card
Reason of review
two many things about the whole activation process.
Loss
$600
Review #754693 is a subjective opinion of poster.
3 comments
1.4
Details
I had brought a samsung nexus to straight talk service. I had to get a sim card replaced. recently over the holiday weekend my sim card quit working, so they think. Since this has happened my phone no longer receives a signal or anything and the date and time on the...
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Anonymous
#1051756

Straight Talk has done nothing to help. They refunded me for the wrong month, turned off my service and wasted my time because they are worthless. Two broken sim cards and a n...

Author
Location
MichiganUnited States
Product
Straight Talk Wireless Sim Card
Pros
  • Service plan
Cons
  • Overseas service for americans
  • Inability to fix problem
  • Sub-standard in all areas
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund
Review #701824 is a subjective opinion of poster.