Product: Straight Talk Wireless Sim Card Rating: 2 Stars Clear all filters (5 of 79 reviews match)
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Rating:
2.0
Details
I called because my SIM card had not been working properly since I brought the phone. Well I brought an att SIM card and it started to work perfect after they said it wasn’t compatible. They tried to block the SIM card from working. Well by the next day it did. I got...
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1 comment
MariaST
#1462254

Hi! My name is Wendy and I'm working with Straight Talk Wireless.

Please accept our deepest apologies for the inconvenience that you have encountered with one of our customer service representatives. We don't want our customers to feel that way. Allow us to help you further with your SIM card issue. We will need to check your account and gather the information.

Please contact us via this chat link at http://bit.ly/2CuBvXO, or by calling 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Review
#1232234 Review #1232234 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Poor customer service
1.6
Details
I called to have my number swapped to a new phone, and I wanted to keep my number, the put a complete different number on the new sim card I called on with the new service plan. I called them back to have them swap the number and then they said they could not do that...
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1 comment
MariaST
#1438704

Hi. This is Maria from Straight Talk Wireless.

I do apologize for the inconvenience that you've experienced. We are determined to help you in retrieving your phone number. Let us further check your account so we can provide a concrete resolution for that issue. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Review
#1198926 Review #1198926 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Cons
  • Nobdy was willing to try anything different to help
  • People who couldnt speak good english
  • Fact i had to lose money
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • Straight Talk trac Phone

Straight Talk Wireless - I tried to activate straight talk with no luck.

1.6
Details
The next day i wennt to walmart and called customer service again and gave them all the numbers they requested.i was put on hold for 10 to15 minutes an then theyhung up on me.ive since gone back to att to *** with straight talk.
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Review
#1159883 Review #1159883 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Order processing issue
1.5
Details
Straight Talk Wireless - Horrible Horrible Phone
I brought a LG Stylo 2 phone at the end of Aug 2016, within the 1st month my SIM card went out for no reason, the company sent me another SIM card.Woke up this morning and once again my phone says invalid SIM card...was working fine last night, i did not drop it or...
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5 comments
Anonymous
#1232094

This is the second time i got invalid sim card i was useing my straight talk lg stylo w all morning i put it down for a half hour the go to make a call n there it is invalid sim card this is bull

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Review
#942283 Review #942283 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Damaged or defective
Loss
$150
Preferred solution
Another Phone
Tags
  • Straight Talk trac Phone
  • Lg Stylo 2 Phone
2.0
Details
So, I paid the extra 10$ for NEXT DAY shipping to have a WORKING phone shipped to me the next day. I get my phone and activate it (got the 45$ card with it for unlimited everything), only to find that it wont allow me to call anyone, text, or get online. So I called...
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5 comments
MariaST
#868237

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thanks.

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Review
#532054 Review #532054 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Damaged or defective
Loss
$10
Preferred solution
My money back from the NEXT DAY shipping since I didnt receive what I paid the extra money for, by getting a FUNCTIONING phone delivered to me next day.
Tags
  • next day
  • Next day shipping issues

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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