Product: Straight Talk Wireless Sim Card Rating: 3 Stars Clear all filters (5 of 79 reviews match)
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Rating:
2.7
Details
First off, let me start by saying this has been....LITERALLY....the worst and most AGGRAVATING week of my life!Well maybe not my life but...you get it! Straight talk is A FREAKING JOKE! i bought the *** BYOP kit ...yeah this will be great...NO IT IS NOT GREAT! first...
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3 comments
Anonymous
#1175266

I can relate to this aggravation. They have my account of 3+ years so screwed up and if I can survive this month my 3 phones are transferring to Verizon prepaid.

A little extra money is worth being shed of this nightmare. My brand new phone is linked to someone's else account and I can't change it because I don't know their security questions. Heck they did this and refuse to help.

I have someone phone number I can't change and they have an account they can't touch because they don't know the IMEI on my phone! Can't make this stuff up!

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Review
#837562 Review #837562 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Cons
  • Terrible customer service
Reason of review
Nothing but a freaking joke
Loss
$75
Preferred solution
Price reduction
Tags
  • Straight Talk Horrible Worst Comp
3.3
Details
I have been told 3 different things and promised help but now I'm still without a phone and told I either keep my number and only have 4 service days or switch the sim and have a different number. I work from home and need the same number! The first sim was deactivated...
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1 comment
MariaST
#942680

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#591559 Review #591559 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Pros
  • Unlimited plan
Cons
  • Customer service staff
  • Being lied to
  • Customer service
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund
2.8
Details
I have been a Straight Talk user for years with really no issues. But now I am very pissed. I've had the same phone number for several years and all my clients and friends from all over the world have me at that number. I recently had to order a new phone and the...
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1 comment
MariaST
#899001

Hi russhulme. I am Maria and I work with Straight Talk.

Sorry for the trouble. Let me help you. Please send me an email at ST.CorpResolutionTeam@straighttalk.com for assistance your with your issue.

Include your name, contact number and your cell phone number or phone serial number. Thanks.

Review
#556632 Review #556632 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Poor customer service
Tags
  • Lost Number
2.6
Details
Customer service provider asked me to wait 3-5 days for a sims card or purchase one of my own... For the convenience of me... I went and purchased one for 65.00... The phone was working for 4 days it cut off. Spoke with another rep and she said they could do nothing...
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1 comment
MariaST
#895667

Hi. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thanks.

Review
#554102 Review #554102 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card

Straight Talk Wireless in Fredericksburg, Virginia - Unbelievable

2.5
Details
Ought a new phone, tried to activate, over 5 calls, 10 plus hours doing the same thing again and again, no resolution, refused to replace phone, please dont tell me to call, your call center isa ridiculous waste of time Repe kept getting errors and unable to provide satisfaction Took battery and sim card and turned phone off and on multiple time, they wete unable to get supervisor help, asked for my address at least 10 times Made promises they didnt keep, wasted my time and theirs, this is the worst customer service i have ever experienced, i will be sure to spread the word
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1 comment
MariaST
#876554

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW. Thanks.

Review
#539621 Review #539621 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Poor customer service
Loss
$65

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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