Product: Straight Talk Wireless Sim Card Clear all filters (0 of 79 reviews match)
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I was taken in by this company's unlimited talk-text-data plan that is being advertised on national television.I bought the plan, sim card and my phone. Firstly, I wanted to use my Metro PCS phone. NOPE the system doesn't use my Alcatel phone that was put on the market...
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Anonymous
Anonymous

They don't say you can use any phone. They have to be compatible. Seems like you were using some cheap phones cause I know most of the newer name brand phones work.

Product
Straight Talk Wireless Sim Card
#858751
Bought a card to refill my phone and it wont refill my service...thanks.
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.1
Product
Straight Talk Wireless Sim Card
#837581
First off, let me start by saying this has been....LITERALLY....the worst and most AGGRAVATING week of my life!Well maybe not my life but...you get it! Straight talk is A FREAKING JOKE! i bought the *** BYOP kit ...yeah this will be great...NO IT IS NOT GREAT! first...
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Anonymous
Anonymous

I can relate to this aggravation. They have my account of 3+ years so screwed up and if I can survive this month my 3 phones are transferring to Verizon prepaid. A little extr...

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

2.7
Product
Straight Talk Wireless Sim Card
I didn't like
  • Terrible customer service
#837562
Terrible customer service. They ibviously are in India cant understand a word they say. Had 2 reps, i ordered the sim card and activation. It was sent fedex they require a signature in person. i work, i was not home. I called and asked if it could be sent to my...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Product
Straight Talk Wireless Sim Card
#810556
To update, I have been in contact with Straight Talk since my initial to this site post via email. While I appreciate them reaching out through this post, this has continued to be a nightmare. I originally posted on Feb 1st, but had been having problems since about mid...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
Product
Straight Talk Wireless Sim Card
I didn't like
  • Service technicians suck
  • Uneducated on phone topics
  • Incompetence of customer service
#806923
Resolved
Straight Talk wireless is the WORST wireless company to deal with. DO NOT buy their products or use their service. Their phones are junk. Unless you buy the phone from them online, they WILL NOT REFUND YOUR MONEY. If the original phone is less than 30 days old, they...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Product
Straight Talk Wireless Sim Card
I didn't like
  • Quality of replacement
  • Poor service quality
#795748
I've had several issues recently. First, I tried to switch service from one phone to another and had to spend several hours on the phone with horrendous customer service because the website rejected my attempts. Then, they claimed my sim card expired, for absolutely no...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Product
Straight Talk Wireless Sim Card
#784011
I have used straight talk for 2 years now. I initially purchased an iPhone 5s through their program and had little complaints... mainly bc I set up autopay and did not interact with customer service. However, I recently decided to try the bring your own program by...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.4
Product
Straight Talk Wireless Sim Card
I liked
  • Affordable
  • Wireless service comparable to big names
I didn't like
  • Lack of tech support
  • Sim card mix up
  • Delivery
#781974
We just called Straight Talk about activating my sons SIM card.His other phone was stolen. Called on Saturday paid an extra $14.99 for next day delivery, I understand the next day was Sunday so I understood it would not be delivered that day. It finally arrived Tuesday...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
Cohasset, Minnesota
Product
Straight Talk Wireless Sim Card
#778251
Got a new AT&T phone.So I bought a SIM card activation kit so I could use then AT&T phone. After nearly 2 hours on the phone with the customer service rep he told me that my newly purchased SIM card was defected.Since they had already started the transfer of my service...
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Anonymous
Matt

Having the sameness issue now. Switching services instead

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.3
Product
Straight Talk Wireless Sim Card
I didn't like
  • Tech support
  • Employee knowledge
  • Online customer service chat
#774640