Product: Straight Talk Wireless Sim Card Clear all filters (79 of 79 reviews match)
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1 comment
I was taken in by this company's unlimited talk-text-data plan that is being advertised on national television.I bought the plan, sim card and my phone. Firstly, I wanted to use my Metro PCS phone. NOPE the system doesn't use my Alcatel phone that was put on the market...
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Anonymous
#1169451

They don't say you can use any phone. They have to be compatible. Seems like you were using some cheap phones cause I know most of the newer name brand phones work.

Author
Location
Southfield, Michigan
Product
Straight Talk Wireless Sim Card
Reason of review
Bad quality
Review #858751 is a subjective opinion of poster.
1 comment
1.1
Details
Bought a card to refill my phone and it wont refill my service...thanks.
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MariaST
Straight Talk Wireless Verified Representative
#1151122

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Ottawa, Ontario
Product
Straight Talk Wireless Sim Card
Review #837581 is a subjective opinion of poster.
3 comments
2.7
Details
First off, let me start by saying this has been....LITERALLY....the worst and most AGGRAVATING week of my life!Well maybe not my life but...you get it! Straight talk is A FREAKING JOKE! i bought the *** BYOP kit ...yeah this will be great...NO IT IS NOT GREAT! first...
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Anonymous
#1175266

I can relate to this aggravation. They have my account of 3+ years so screwed up and if I can survive this month my 3 phones are transferring to Verizon prepaid. A little extr...

Author
Location
Kendallville, Indiana
Product
Straight Talk Wireless Sim Card
Cons
  • Terrible customer service
Reason of review
Nothing but a freaking joke
Loss
$75
Preferred solution
Price reduction
Tags
  • Straight Talk Horrible Worst Comp
Review #837562 is a subjective opinion of poster.
1 comment
Terrible customer service. They ibviously are in India cant understand a word they say. Had 2 reps, i ordered the sim card and activation. It was sent fedex they require a signature in person. i work, i was not home. I called and asked if it could be sent to my...
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MariaST
Straight Talk Wireless Verified Representative
#1128281

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Phoenix, Arizona
Product
Straight Talk Wireless Sim Card
Reason of review
Poor customer service
Review #810556 is a subjective opinion of poster.
1 comment
1.0
Details
To update, I have been in contact with Straight Talk since my initial to this site post via email. While I appreciate them reaching out through this post, this has continued to be a nightmare. I originally posted on Feb 1st, but had been having problems since about mid...
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MariaST
Straight Talk Wireless Verified Representative
#1125106

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Product
Straight Talk Wireless Sim Card
Cons
  • Incompetence of customer service
  • Uneducated on phone topics
  • Service technicians suck
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund
Tags
  • Straight Talk Horrible Worst Comp
Review #806923 is a subjective opinion of poster.
Resolved
2 comments
Straight Talk wireless is the WORST wireless company to deal with. DO NOT buy their products or use their service. Their phones are junk. Unless you buy the phone from them online, they WILL NOT REFUND YOUR MONEY. If the original phone is less than 30 days old, they...
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MariaST
Straight Talk Wireless Verified Representative
#1116361

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Rio Rancho, New Mexico
Product
Straight Talk Wireless Sim Card
Cons
  • Quality of replacement
  • Poor service quality
Reason of review
Bad quality
Loss
$92
Preferred solution
Full refund
Tags
Review #795748 is a subjective opinion of poster.
1 comment
I've had several issues recently. First, I tried to switch service from one phone to another and had to spend several hours on the phone with horrendous customer service because the website rejected my attempts. Then, they claimed my sim card expired, for absolutely no...
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MariaST
Straight Talk Wireless Verified Representative
#1106810

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Product
Straight Talk Wireless Sim Card
Reason of review
Poor customer service
Review #784011 is a subjective opinion of poster.
1 comment
1.4
Details
I have used straight talk for 2 years now. I initially purchased an iPhone 5s through their program and had little complaints... mainly bc I set up autopay and did not interact with customer service. However, I recently decided to try the bring your own program by...
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MariaST
Straight Talk Wireless Verified Representative
#1104842

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Product
Straight Talk Wireless Sim Card
Pros
  • Wireless service comparable to big names
  • Affordable
Cons
  • Customer service
  • Delivery
  • Lack of tech support
Reason of review
Poor customer service
Loss
$45
Preferred solution
Price reduction
Review #781974 is a subjective opinion of poster.
1 comment
1.0
Details
We just called Straight Talk about activating my sons SIM card.His other phone was stolen. Called on Saturday paid an extra $14.99 for next day delivery, I understand the next day was Sunday so I understood it would not be delivered that day. It finally arrived Tuesday...
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MariaST
Straight Talk Wireless Verified Representative
#1101534

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Cohasset, Minnesota
Product
Straight Talk Wireless Sim Card
Reason of review
Order processing issue
Review #778251 is a subjective opinion of poster.
2 comments
1.3
Details
Got a new AT&T phone.So I bought a SIM card activation kit so I could use then AT&T phone. After nearly 2 hours on the phone with the customer service rep he told me that my newly purchased SIM card was defected.Since they had already started the transfer of my service...
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Anonymous
#1232253

Having the sameness issue now. Switching services instead

Author
Location
Greensboro, North Carolina
Product
Straight Talk Wireless Sim Card
Cons
  • Tech support
  • Delivery
  • Employee knowledge
Reason of review
all of the above besides payment,pricing,and warranty.
Preferred solution
Let the company propose a solution
Review #774640 is a subjective opinion of poster.