Saint Albans, West Virginia
Not resolved
1.0
Details
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
2 comments

Friend used my phone to call about there straight talk account, the *** on the phone disconnected my phone. Then call back and they say I'm past due and SIM card is expired..then there English isn't good enough to resolve my problem.

Transfer to manager disconnects six times. I hate straight talk now!!!!!!!!

Product or Service Mentioned: Straight Talk Wireless Sim Card.

Reason of review: Poor customer service.

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Anonymous
Scott Depot, West Virginia, United States #970349

Never resolved, they are the worst cell company around. There customer service can't understand enough English to understand or resolve any issues.

At&t go phone it is. Later straight talk Philippines or where ever u are.

MariaST
#957462
Straight Talk Wireless Verified Representative

Hi. I’m Maria and I work with Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Please copy and paste your issue from this blog and include it in your email to us. Thank you.

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