Product: Straight Talk Wireless Technical Support Clear all filters (16 of 16 reviews match)
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2 comments
3.0
Details
Using the Verizon SIM- 2nd time I can't send messages- just hangs up with "Sending". First time I got a human that pushed the software fix. 2nd we played stupid human games with turn the phone off, pull the SIM, turn on, turn off, reinstall everything and go outside to...
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MariaST
Straight Talk Wireless Verified Representative
#1693853

Hi FreeFinWhale717. This is MariaST from Straight Talk Wireless. We apologize for all the inconvenience we have caused you. Let us check on this matter and get this resolved. ...

Author
Service
Straight Talk Wireless Technical Support
Reason of review
Bad quality
Review #1519931 is a subjective opinion of poster.
0 comments
1.1
Details
I tried getting into my account to pay next months bill and couldnt find my phone on dashboard.So tried everything i could think of to try to link my phone with my account. Couldnt get it. So tried tech support. They said its a problem with my email but he can fix it...
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Author
Service
Straight Talk Wireless Technical Support
Reason of review
Poor customer service
Review #1189934 is a subjective opinion of poster.
0 comments

Straight Talk Wireless - It is by far the worst

I own 3 straight talk phones and when I’m having an issues I can’t understand what there saying. Because they don’t speak English. They transfer you to either a machine or anther prison who can’t speak english. Bring jobs Back to America.
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Author
Service
Straight Talk Wireless Technical Support
Reason of review
Poor customer service
Review #1135372 is a subjective opinion of poster.
1 comment
I bought a Straight Talk Mobile Hotspot system and 4G data from Wal-Mart, the service ended up just after 4 hours. Was tying to fix this problem as we had very important data need be sent on the location. But, their services system was so bad we ended up with no...
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MariaST
Straight Talk Wireless Verified Representative
#1381824

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. To resolve the problem, please s...

Author
Service
Straight Talk Wireless Technical Support
Reason of review
Poor customer service
Review #1117303 is a subjective opinion of poster.
1 comment
1.8
Details
I just bought a Samsung galaxy s8+ 1 week ago the screen cracked.I had the phone on the center console of my work truck all day when I went home I put it in my pocket with nothing else at all since I didn't want to scratch the screen. when I got home I took it out of...
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MariaST
Straight Talk Wireless Verified Representative
#1358147

Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

Author
Service
Straight Talk Wireless Technical Support
Pros
  • No contract
Cons
  • Lying disrespectful customer service represenatives
Reason of review
Poor customer service
Loss
$265
Preferred solution
Let the company propose a solution
Review #1084291 is a subjective opinion of poster.
1 comment
1.0
Details
Been waiting a total of 3 hours now to enter in a StraightTalk PIN number for more minutes.Keep getting ignored or dropped after 3 minutes of inactivity even though i'm responding well under 3 minutes. StraightTalk is trash and needs to be reported to the BBB. I'm...
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MariaST
Straight Talk Wireless Verified Representative
#1335804

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

Author
Service
Straight Talk Wireless Technical Support
Reason of review
Poor customer service
Loss
$45
Review #1055559 is a subjective opinion of poster.
2 comments
1.5
Details
Phone was slow couldnt even get on some sites called them twice last night and first guy hung up when i told him this is illegal second call she hung uo when i told her there is probably a class action lawsuit on them.She tried to tell me i bought the 45 dollar refill...
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Anonymous
#1337503

clear your cache

Author
Service
Straight Talk Wireless Technical Support
Cons
  • Dont honor loyalty
  • Customer service unable or unwilling to help
  • Every agent gives differing info
Reason of review
Poor customer service
Review #1055526 is a subjective opinion of poster.
1 comment
1.0
Details
I use the smartpay feature, after paying my lease and for the service card i was told my service would be active within three hours.Four hours later i still had no service. After chatting online with customer service at Smartpay i was given a service pin to call and...
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MariaST
Straight Talk Wireless Verified Representative
#1335801

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

Author
Service
Straight Talk Wireless Technical Support
Reason of review
Bad quality
Review #1054966 is a subjective opinion of poster.
1 comment
Straightalk advertises bring your on phone, beware they won't provide tech service.I bought their sim card, transferred service, and phone doesn't ring. I was told that I needed a new sim card and that I would have to purshase a new one as my phone was a bring your on...
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MariaST
Straight Talk Wireless Verified Representative
#1221065

Hi. I’m Maria from Straight Talk Wireless. We are sorry for the trouble. For further assistance, please contact one of our customer care representatives at 1-877-430-2355 or c...

Author
Location
Waresboro, Georgia
Service
Straight Talk Wireless Technical Support
Reason of review
Bad quality
Review #928540 is a subjective opinion of poster.
1 comment
1.0
Details
Had straight talk for about a month, month 2 rolls around my payment is made and my account is shut off. Called in said the sim card you have wont work in your area. 2 hours. Sim card finally arrives a week later, and despite having to tell them several times and them...
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MariaST
Straight Talk Wireless Verified Representative
#1109843

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

Author
Location
Nixa, Missouri
Service
Straight Talk Wireless Technical Support
Cons
  • Quaility of language
  • Being lied to
  • Poor records
Reason of review
Poor customer service
Loss
$840
Preferred solution
Full refund
Review #787436 is a subjective opinion of poster.