Product: Straight Talk Wireless Technical Support Clear all filters (16 of 16 reviews match)
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Using the Verizon SIM- 2nd time I can't send messages- just hangs up with "Sending". First time I got a human that pushed the software fix. 2nd we played stupid human games with turn the phone off, pull the SIM, turn on, turn off, reinstall everything and go outside to...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi FreeFinWhale717. I'm Maria from Straight Talk Wireless. I noticed your post on this blog and I'm sorry that you are having some problems. Please click on this link http://b...

3.0
Product
Straight Talk Wireless Technical Support
#1519931
I tried getting into my account to pay next months bill and couldnt find my phone on dashboard.So tried everything i could think of to try to link my phone with my account. Couldnt get it. So tried tech support. They said its a problem with my email but he can fix it...
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1.1
Product
Straight Talk Wireless Technical Support
#1189934

Straight Talk Wireless - It is by far the worst

I own 3 straight talk phones and when I’m having an issues I can’t understand what there saying. Because they don’t speak English. They transfer you to either a machine or anther prison who can’t speak english. Bring jobs Back to America.
Product
Straight Talk Wireless Technical Support
#1135372
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I bought a Straight Talk Mobile Hotspot system and 4G data from Wal-Mart, the service ended up just after 4 hours. Was tying to fix this problem as we had very important data need be sent on the location. But, their services system was so bad we ended up with no...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. I'm sorry for the inconvenience that you have experienced. Let me help you in resolving that issue. To resolve the problem, please s...

Product
Straight Talk Wireless Technical Support
#1117303
I just bought a Samsung galaxy s8+ 1 week ago the screen cracked.I had the phone on the center console of my work truck all day when I went home I put it in my pocket with nothing else at all since I didn't want to scratch the screen. when I got home I took it out of...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I'm Maria from Straight Talk Wireless.We're sorry for the trouble. To resolve the problem, please send us an email with your account information to straighttalk@fb-tracfon...

1.8
Product
Straight Talk Wireless Technical Support
I liked
  • No contract
I didn't like
  • Lying disrespectful customer service represenatives
#1084291
Been waiting a total of 3 hours now to enter in a StraightTalk PIN number for more minutes.Keep getting ignored or dropped after 3 minutes of inactivity even though i'm responding well under 3 minutes. StraightTalk is trash and needs to be reported to the BBB. I'm...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

1.0
Product
Straight Talk Wireless Technical Support
#1055559
Phone was slow couldnt even get on some sites called them twice last night and first guy hung up when i told him this is illegal second call she hung uo when i told her there is probably a class action lawsuit on them.She tried to tell me i bought the 45 dollar refill...
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Anonymous
Anonymous

clear your cache

MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

1.5
Product
Straight Talk Wireless Technical Support
I didn't like
  • No direct answer
  • Language issues with customer service
  • Customer service unable or unwilling to help
#1055526
I use the smartpay feature, after paying my lease and for the service card i was told my service would be active within three hours.Four hours later i still had no service. After chatting online with customer service at Smartpay i was given a service pin to call and...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless.We’re sorry for the trouble.To resolve the problem, please click on this link http://bit.ly/2gQCmUz?caseId= to chat with a live agent...

1.0
Product
Straight Talk Wireless Technical Support
#1054966
Straightalk advertises bring your on phone, beware they won't provide tech service.I bought their sim card, transferred service, and phone doesn't ring. I was told that I needed a new sim card and that I would have to purshase a new one as my phone was a bring your on...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I’m Maria from Straight Talk Wireless. We are sorry for the trouble. For further assistance, please contact one of our customer care representatives at 1-877-430-2355 or c...

Waresboro, Georgia
Product
Straight Talk Wireless Technical Support
#928540
Had straight talk for about a month, month 2 rolls around my payment is made and my account is shut off. Called in said the sim card you have wont work in your area. 2 hours. Sim card finally arrives a week later, and despite having to tell them several times and them...
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MariaST
MariaST
Straight Talk Wireless Verified Representative

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

1.0
Product
Straight Talk Wireless Technical Support
I didn't like
  • Tech support
  • Quaility of language
  • Poor records
#787436