Product: Straight Talk Wireless Ultimate Unlimited Phone Plan Clear all filters (4 of 4 reviews match)
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2.4
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No matter how strong my signal is, I still get knocked offline repeatedly while trying to use some of the 'unlimited' data I paid good money for- even after adding a fresh card, nowhere near the 10 g limit,so not a matter of over use- thinking of switching directly to...
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1 comment
MariaST
#1651191

Hi UniformNightingale353. I'm Maria from Straight Talk Wireless.

I noticed your post on this blog and I'm sorry you are having some problems. Please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Review
#1480303 Review #1480303 is a subjective opinion of poster.
Service
Straight Talk Wireless Ultimate Unlimited Phone Plan
Reason of review
Bad quality

Straight Talk Wireless in Austin, Texas - Unlimited Data

2.0
Details
Unlimited data i use aot a data for work looking up materials so I bought 55 dollar plan says unlimited talk data text I still have 15 days before i need to renew for another month an they said i went over data limit in 15 days an turn off my data completely cant use phone have try find a wifi in a small town is not going to happen
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1 comment
MariaST
#1691310

Hi,ChillyRiverDolphin981. I'm Maria from Straight Talk.

We would like to apologize for any inconvenience that our service has caused you. To help us serve you better in the future, please feel free to chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Review
#1413150 Review #1413150 is a subjective opinion of poster.
Service
Straight Talk Wireless Ultimate Unlimited Phone Plan
Cons
  • Dont know definition of unlimited
Reason of review
data
Loss
$55
Preferred solution
Price reduction
1.2
Details
me and my husband both have cell phones through them and we both pay $55 dollars a month for supposed to be unlimited high speed internet....when we called to see why our service had slowed down they told us our high speed data had run out.....my question is how does...
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Review
#1388153 Review #1388153 is a subjective opinion of poster.
Service
Straight Talk Wireless Ultimate Unlimited Phone Plan
Reason of review
Not as described/ advertised

Straight Talk Wireless - They said Ultimate Unlimited Data did not mean unlimited.

Should I say more? Same day I bought card they suspended my service because Ultimate Unlimited Card did not mean unlimited. It was almost funny, had it not been so tragic.
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Review
#1281127 Review #1281127 is a subjective opinion of poster.
Service
Straight Talk Wireless Ultimate Unlimited Phone Plan
Reason of review
Not as described/ advertised

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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