Manufacturer: Straight Talk Wireless Category: Phone Plans Clear all filters (8 of 8 reviews match)
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Have had Straight Talk for several years without incident, however, in January 2017 my plan renewed with 10gb of data which lasted less than 10 days......No way I used that much data!!Called customer service and the only explanation I got was it must be a problem with my phone or an app on my phone, there was no issue on Straight Talk network. After twenty minutes I tired of senseless argument and requested to speak with a manager, was told they...
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Anonymous

Anonymous If you're not a potential new customer, you mean absolutely nothing to Straight Talk/Net10/TRACFONE. The only thing that matters to them is new money, and even then, if you ha...

Anonymous

Anonymous Liars liars as the saying goes liars liars pants on fire. America does not mean it is located there.. India is not the same as USA.. What are all the problems? Throttled dow...

I recently placed an order for my monthly plan payment for straight talk and just found out that they charged me TWICE! I need my money back I have proof of the double charge and gladly appreciate if I could get my money back.
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent. For yo...

I purchased 2 $30 and tried to load my kids phones.I was told it wasn't valid when entering the pin. Shouldn't I be in charge when I buy the phones, about what plan to buy.Now I'm out $60
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

I use the all you need plan which is not unlimited since I am on a fixed income. this is the only phone I own. I went on straight talk website like I always do to check my remaining minutes and found it now shows 0 for minutes,text,and web. I called several times and got NO HELP WHATSOVER!! their customer service is HORRIBLE! This problem that I have been experiencing has gone on for over a week and its like not ever knowing when your not...
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
I didn't like
  • Poor service quality
#911392
Thank you for visiting Straight Talk Wireless. You: i was talking with a manager and got disconnected. Please get me back to a manager. in regards to phone #s 5034**-***,50*5**-3***, 503*******. ty. please make sure it is a manager cause at one point i was routed back to another rep. please and ty Kim: Hi Regena. You: hello hun Kim: I am sorry that you experienced issues during your last session. There may have been a connection issue which...
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Straight talk wireless is fine untill you have any issues. I have an unlimited data plan which means 5 GB of high speed data and then 2 G service from there. I used my 5 GB 5 days in to my plan for the first time and called to see about upgrading my service for the remainder of the month. No problem if i don't mind paying for a whole nother service plan for the same billing period. There computer system must be in need of a complete overhaul. I...
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. If you need assistance, please send us an email with your account information to ST.CorpResolutionTeam@...

I have the unlimited international plan. It was working fine for months. Today I try to call Canada and the phone dials a different number in other area codes. In my call log, it shows I dialed the correct number every time. I called CS and after them doing something on their end and it still didn't work, they had me uninstall and reinstall the app. Again, I had the same result. So then the CS had me use the access number to dial the...
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

I purchased a Straight Talk wireless $45 30-Day Plan card. To," use with my own." I called the phone number for activation and to keep my number. I was told my phone wasn't compatible and I would have to purchase a Straight Talk SIM card and something else. So I decided to return the card to Wal Mart, unscratched.with receipt a day or two later. But they refused to take it back..
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MariaST

MariaST Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...