Customer service is VERY bad, can barely understand them every time I call. READ THE TERMS AND CONDITIONS, unlimited has a limit and its NO STREAMING any media online or they will disconnect your phone.
It's unlimited minutes and text (when it works) and unlimited web browsing. I was told by straight talk management I was able to stream about 10 minutes of YouTube per day without them turning off my phone. If you ever have a tech problem with your phone they will lead you to a menu option in the phone to update profile and if that doesn't work there is nothing they can do and you are stuck with no use of your phone. Honestly the price isn't that great, there are a lot of other pre-paid, contract free providers out right now.
Don't get straight talk to just save $10 a month, they are a joke. Me and my wife are both unable to make or receive text and calls over 50% of the time and we have both been mistreated and ran in circles for about 2 months with them.
Buyer Beware and good luck.
REMEMBER READ THE TERMS AND CONDITIONS- Wich seems like the only place to find it is on their website. seems a little illegal to me, no contract, ive had 5 of their phones none of wich had a copy of these terms and conditions and everything on their $45 monthly plan says UNLIMITED all over it with no mention of not being able to stream (pandora, netflix, youtube, any streaming service)