A Straighttalk phone was purchased for me, and when I went to activate it, they said it was not scanned properly when it was purchased at Walmart.Since someone else purchased the phone for me, I do not have the receipt.
No one will help me since I do not have proof of purchase. Now I have an almost $200 phone that I cannot do anything with. Walmart will not rescan the phone without the receipt, and Straighttalk won't reset it without proof of purchase.
I have talked to customer service multiple times, and been on the phone for at least an hour trying to resolve this issue.It is ridiculous that I cannot use my phone because Walmart didn't do their job correctly.
This reviewer shared experience about poor customer service and wants this business to "activate the phone" as the author lost $180. This person is overall dissatisfied with Straight Talk Wireless. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Straight Talk Wireless.
Check out the best and the worst companies in Telecommunications category for more informed decision or compare Straight Talk Wireless to other companies on our site.