State: Tennessee Clear all filters (48 of 1844 reviews match)
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3 comments
Tired of getting the run around by the reps and service people!!!! My Phone hasn't worked right in the whole month I've owned it and I purchased the 2 yr service plan, well that doesn't matter....no one wants to help, just passes you to someone else!!!! I don't...
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Anonymous
#797714

I don't even want to begin to tell you my experience but I'm going through it currently. How is Straight talk still in business??

Author
Location
Johnson City, Tennessee
Loss
$600
Review #479311 is a subjective opinion of poster.
1 comment
Bought a Smartphone in December phone stopped charging whenever it would charge the phone would get hot and the screen would freeze up and go black.Whenever I asked for a supervisor I was told that the person that I was speaking to was the supervisor.Finally after...
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MariaST
Straight Talk Wireless Verified Representative
#796580

Hello, this is Maria from Straight Talk Wireless. We are sorry for what you have gone through. We understand your frustration over this matter. For us to better help you, plea...

Author
Location
Memphis, Tennessee
Review #476688 is a subjective opinion of poster.
Featured
3 comments
Straight Talk Wireless - $118 International Card Rip Off
I have a woman in Brazil. She gave me her number. I called and asked straight talk how to call her. The employee said to throw away my new $50 US unlimited plan and buy a $60 international card and add it to my phone. That is all they said. I did. I lost my new plan....
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Anonymous
#1338786

Yeah they are and out in the desert

Author
Location
Kingsport, Tennessee
Loss
$118
Review #465717 is a subjective opinion of poster.
0 comments

Straight Talk Wireless in Kingsport, Tennessee - I can recieve email but when i try to make a call the prompt says mobile network not available

When I try to make a call a prompt says mobile network not available. I have plenty of time left on my account. What I can't understand why I can receive e-mails and not be able to make or receive calls can you do anything to resolve this problem? I would like to receive some feedback from you guys. My e-mail address is ericjeromewest@gmail.com. Please get back with me on my e-mail please. I am just trying to complete the allotted number of words. When you receive this e-mail please get back with me. sincerely yours Eric West asap.
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Author
Location
Kingsport, Tennessee
Review #453857 is a subjective opinion of poster.
0 comments

Straight Talk Wireless in Maryville, Tennessee - Very disappointed will never recommend straight talk

Very poor customer service.I had continuous problems with both phones purchase,when I spoke to customer service while out of town,they walked me thru 3 factory resets and told me if need to do another I wld be sent a new phone,well I had to call again and another factory reset and I told them the phone is still doing the same after 4 factory resets customer service rep acted as if he didnt hear me telling him its still doing the same thing he continued to say ok it shld be ok now NO it's not Ok it shld be ok now NO to where I finically hung up on him.When I returned home called again and they told me my warranty had expired I said really when on the 17th. Nice the day I had 4 factory resets and the customer service rep refused to hear me or send me another phone Bc they knew my warranty was up that same day.I talked to a supervisor she told me it was out of her hands,I cld buy a new phone and she wld give me 30 day service.No Thanx.I will never use straight talk always had problems with the phone their service.I am so disappointed that I don't even like to hear the Drs coming out of anyone's mouth.Very unprofessional never really wanting to satisfy the customer in my personal experience I hated having to call them it was always a hassle and the problem never being resolved.
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Author
Location
Maryville, Tennessee
Loss
$300
Review #447814 is a subjective opinion of poster.
0 comments

Straight Talk Wireless in Elizabethton, Tennessee - Complete ***.

I recently just bought a 1 year card for my iPhone by straight talk. I paid 500 dollars & had it for 3 *** months & then one day my phone just stopped working out of nowhere, I called the *** ***'s & they said the terminated my service, because I used "too much data" me, pissed off because I wasted 500 dollars, I started to heat up a little, might I add, THERE IS NO WAY I USED THAT MUCH DATA. I Hadn't even used my phone that much & they decide to do that. Wrong. Their 45 unlimited *** is ***. Don't go to straight talk they suck & they're VERY RUDE! Not to mention, the guy I talked to said all I had to do to fix this was buy a new card, so I did 45 dollars.& when I went to put it on my phone they said I had to wait until my year service was up. So now I can not use my data without wifi. I can text & call, I just can't use Internet or apps that require it without wifi. *** YOU STRAIGHT TALK, you just lost 2 coustmers of 5 years.
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Author
Location
Elizabethton, Tennessee
Loss
$550
Review #436037 is a subjective opinion of poster.
5 comments

Straight Talk Wireless in Knoxville, Tennessee - UNLIMITED MINS TEXT DATA NOT HAPPENING WITH STRAIGHT TALK

I REFILLED MY SERVICE WITH THE UNLIMITED PHONE CARD TODAY 7/21/13 WAS USING INTERNET ERROR CODE 130 UNABLE TO ESTABLISH WIRELESS DATA CONN SO TROUBLE SHOOTED PHONE THEN CALLED STRAIGHT TALK TALKED TO GUY HE SAID MY INTERNET WAS SLOWED THEN SWITCHED TO RECORDING SAYING INTERENET IS BEING USED TO MUCH SO CANT USE IT AND IF YOURE NOT SATISFIED THEY WILL GIVE YOU A LIST OF PROVIDERS YOU CAN CHANGE TOO CONTACTED FTC AND DON DARE WATE 6 NEWS IN KNOXVILLE TENN IF IT IS UNLIMITED HOW COME YOU CANT USE IT AND WHY SELL SOMETHING UNLIMITED FOR 49.92 THAT YOU CANT USE IT SHOULD BE CUT IN HALF
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Author
Location
Knoxville, Tennessee
Loss
$50
Tags
  • WALMART STRAIGHT TALK INTERNET
Review #431573 is a subjective opinion of poster.
0 comments
My service end date is supposed to be on 6-3-2013. Today while on the phone with my father, my call was abruptly shut off. I contacted Straight Talk to ask about the number of minutes used which I purchased 1000. The only minutes they would give me was the amount of...
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Author
Location
Chattanooga, Tennessee
Review #414043 is a subjective opinion of poster.
0 comments

Straight Talk Wireless in Memphis, Tennessee - Straight talk is just that only talk

I bought a sim card for the bring your own phone and it did not work. As a simple solution, I went to Walmart and bought the straight talk phone. I was told after 1 hr to proceed with activation. It has been over 24 hrs now and I am without a phone. The people at the company are useless. They continue to say there is nothing they can do and put you off til a later time. I have spoken to 5 representatives at each of their so called resolution time. Now I have spoken with a supervisor and she was worthless. She told me another 24hrs. I explained that the number has been ported and I paid for minutes but yet I have no phone. They stated they must get in touch with the people in which my phone will work with (verizon towers). This is absolutely absurd.
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Author
Location
Memphis, Tennessee
Loss
$200
Review #400698 is a subjective opinion of poster.
0 comments
I boought a nice Samsung phone and got the $30 - 1000 minutes for starters. I then got a company phone and did not recharge the phone for a couple of months. I then decided to re-activate the phone and I bought a $30. However, the phone screen just said "unregistered...
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Author
Location
Lewisburg, Tennessee
Loss
$80
Review #397779 is a subjective opinion of poster.