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They have not gave me anymore minutes. Their rude and they need backing up now Americans on the phone and not the Indians who wants to be vindictive
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2 comments
MariaST
#1691307

Hi,PissedConsumer1462278. I'm Maria from Straight Talk.

We apologize for any inconvenience that our service has caused you. To help us serve you better in the future, please feel free to chat with us at http://bit.ly/2CuBvXO or call1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

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Review
#1462278 Review #1462278 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service
I had purchased a phone from them and it broke and I had to get it replaced 6 times and buy again and I was on autopay and they charged me over 720.00 and I had no phone so I canal my bank account and service
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1 comment
MariaST
#1630901

Hi. I'm Maria from Straight Talk Wireless.

I noticed your post on this blog and I'm sorry that you are having problems. To further assist you, please click on this link http://bit.ly/2CuBvXO to chat with a live agent. For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

Review
#1449606 Review #1449606 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
1.9
Details
Bought new phone at walmart and the unlimited talk,text and data for a month with straight talk. $59 for the phone @ $55 for the service. Got home and tried to activate the phone and it would not activate. Aftet 2 days of fooling with the phone they finally figured out...
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1 comment
MariaST
#1691313

Hi, PissedConsumer1397232. I'm Maria from Straight Talk.

We would like to apologize for any inconvenience that our service has caused you. To help us serve you better in the future, please feel free to chat with us at http://bit.ly/2CuBvXO or call 1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

Review
#1397232 Review #1397232 is a subjective opinion of poster.
Service
Straight Talk Wireless Cell Phone Activation
Reason of review
Poor customer service
1.8
Details
I could not send text or call anyone other than straight talk. Their Tech told me to dial Star 22891 I do this my my phone works call back another tech told me that damaged my cell now they're telling me they can't do anything about it unless I have another phone to...
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1 comment
MariaST
#1236838

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#947809 Review #947809 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality
1.5
Details
Straight Talk Wireless - Horrible Horrible Phone
I brought a LG Stylo 2 phone at the end of Aug 2016, within the 1st month my SIM card went out for no reason, the company sent me another SIM card. Woke up this morning and once again my phone says invalid SIM card...was working fine last night, i did not drop it or...
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5 comments
Anonymous
#1232094

This is the second time i got invalid sim card i was useing my straight talk lg stylo w all morning i put it down for a half hour the go to make a call n there it is invalid sim card this is bull

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Review
#942283 Review #942283 is a subjective opinion of poster.
Product
Straight Talk Wireless Sim Card
Reason of review
Damaged or defective
Loss
$150
Preferred solution
Another Phone
Tags
  • Straight Talk trac Phone
  • Lg Stylo 2 Phone
1.0
Details
They suckered and barely know English run run run the other way they may be cheaper but you get what you pay for
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1 comment
MariaST
#1134691

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#817833 Review #817833 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service
1.0
Details
I got two phones through straight talk and I have had nothing but problems with them I have called customer service and they keep transferring me I asked to talk to a supervisor and they tell me that I am speaking with the supervisor so I ask to show with some one...
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2 comments
MariaST
#1126567

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

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Review
#808384 Review #808384 is a subjective opinion of poster.
Reason of review
Poor customer service
I just got me a straight talk refill card and it has not cut on yet!
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1 comment
MariaST
#1122865

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

For your convenience, you may contact one of our customer care representatives at 1-877-430-2355. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#803889 Review #803889 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Order processing issue
1.8
Details
I've had Straight Talk for around 8 years now with great cell service for the most part, but when you buy a $400 Straight Talk phone only to find out that it will never receive an OTA Update it makes one pretty upset and only goes to show that Straight Talk doesn't...
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1 comment
MariaST
#1107964

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

Review
#748984 Review #748984 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Pros
  • Service plan
Cons
  • Lied to by employees
Reason of review
Poor customer service

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Products and Services Reviews

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This is the worst company ever!!! Ena 520823 is the most horrible rep I've ever spoken too & she disconnected the call. Mark 513639 (suppose to be a supervisor I was told) did nothing what so ever for me but ask me to hold while he worked on my acc and repeated...
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2 comments
MariaST
#1051690

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

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Review
#720755 Review #720755 is a subjective opinion of poster.
Cons
  • Being hung up on
  • Way i was treated
  • Misleading terms of service
Reason of review
Poor customer service
Tags
  • customer service person