State: Tennessee City: Bristol Product: Straight Talk Wireless Replacement Clear all filters (1 of 38 reviews match)
Five phones later still waiting for yet another replacement phone! me at the customer bought a brand new phone 3 months later the my brand new phone stopped working. straight talk told me they were going to send me a brand new phone I got a refurbished phone shipped...
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I, too, have a samsung galaxy 2 phone for almost 1 year and no problems until 1 month ago. I noticed after 2 weeks of refilling my service that my 4G was turned off I called customer service and they told me I buy elated their terms and conditions.

they told me I should be using wifi when I am home I was really mad and they would not put me in touch with the supervisor. today, July 20th, after 4 days of renewing my minutes and cell phone plan I am off again turned off from having any 4G service. I call to speak to customer service and ask for a manager when I was told I violated terms and conditions. BS!!!

like I said, I just renewed my contract for days ago and when I was home if I did happen to use the internet I would always turn on my wifi. this is a breach of contract they did not put me through to a supervisor the *** I spoke to told me that he is not allowed to put me through to a manager or supervisor. I have for straight talk phones throughout my family and you can bet that tomorrow I am going to the bank and disputing all four charges which we just renewed over the past week.

I'm sure they will be a lawsuit soon and I wish I knew how to start one. this is so wrong $50 a month I own a 350 dollar phone and I can even use it the way I'm supposed to.

#390805 Review #390805 is a subjective opinion of poster.
Straight Talk Wireless Replacement

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Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
(877) 430-2355
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