State: Tennessee City: Bristol Product: Straight Talk Wireless Replacement Clear all filters (1 of 38 reviews match)
filters
State:
City:
Product:
Five phones later still waiting for yet another replacement phone! me at the customer bought a brand new phone 3 months later the my brand new phone stopped working. straight talk told me they were going to send me a brand new phone I got a refurbished phone shipped...
View full review
1 comment
Anonymous
#684683

I, too, have a samsung galaxy 2 phone for almost 1 year and no problems until 1 month ago. I noticed after 2 weeks of refilling my service that my 4G was turned off I called customer service and they told me I buy elated their terms and conditions.

they told me I should be using wifi when I am home I was really mad and they would not put me in touch with the supervisor. today, July 20th, after 4 days of renewing my minutes and cell phone plan I am off again turned off from having any 4G service. I call to speak to customer service and ask for a manager when I was told I violated terms and conditions. BS!!!

like I said, I just renewed my contract for days ago and when I was home if I did happen to use the internet I would always turn on my wifi. this is a breach of contract they did not put me through to a supervisor the *** I spoke to told me that he is not allowed to put me through to a manager or supervisor. I have for straight talk phones throughout my family and you can bet that tomorrow I am going to the bank and disputing all four charges which we just renewed over the past week.

I'm sure they will be a lawsuit soon and I wish I knew how to start one. this is so wrong $50 a month I own a 350 dollar phone and I can even use it the way I'm supposed to.

Review
#390805 Review #390805 is a subjective opinion of poster.
Service
Straight Talk Wireless Replacement
Loss
$5000

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Reviews

  1. 329 reviews
  2. 216 reviews
  3. 127 reviews
  4. 65 reviews
  5. 25 reviews
Straight Talk Wireless reviews