State: Tennessee Clear all filters (48 of 1844 reviews match)
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Other Product Review

I had a horrible experience with straight talk and I wish I knew the one main person I can talk to because I'm highly pissed.
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Author
Location
Pigeon Forge, Tennessee
Reason of review
Bad quality
Review #737798 is a subjective opinion of poster.
2 comments
This is the worst company ever!!! Ena 520823 is the most horrible rep I've ever spoken too & she disconnected the call. Mark 513639 (suppose to be a supervisor I was told) did nothing what so ever for me but ask me to hold while he worked on my acc and repeated...
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MariaST
Straight Talk Wireless Verified Representative
#1051690

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Johnson City, Tennessee
Cons
  • Misleading terms of service
  • Im still waiting for a replacement phone
  • Way i was treated
Reason of review
Poor customer service
Review #720755 is a subjective opinion of poster.
0 comments

Straight Talk Wireless Phone Extended Warranty Review

I bought your extended warranty for my phone then I'm told I can't use it. Wtf???? If straight talk is refusing to help me then u all should be helping. Why am I paying money for something I can not use??
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Author
Location
Kingsport, Tennessee
Reason of review
Not as described/ advertised
Review #716644 is a subjective opinion of poster.
2 comments
My daughter purchased a $30 card to renew her minutes. However she was unaware that she had to purchase the $45 card, as someone else had bought the phone for her, and apparantly chose the $45 plan initially. Straight talk would not allow her to add her minutes using...
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Anonymous
#1030461

Overreacting. You can't use the $30 refill card with an android phone.

Author
Location
Sevierville, Tennessee
Reason of review
Problems with payment
Review #680710 is a subjective opinion of poster.
0 comments

Straight Talk Wireless Sim Card Review

Was told I would receive a Sims Card in 3-5 days. When it hasn't shown up, I call back. Then they tell me it still pending. Ask to talk to a floor manager and customer service keeps giving me excuses.
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Author
Location
Oliver Springs, Tennessee
Reason of review
Problem with delivery
Review #680192 is a subjective opinion of poster.
1 comment
1.0
Details
Just filed a complaint with the BBB against Straight Talk phone company. MY 3 month old cell phone went out in the first week of june. We have the extended warranty and have been fighting with them ever since. They said a new phone was being shipped and never did. Then...
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MariaST
Straight Talk Wireless Verified Representative
#1015955

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Knoxville, Tennessee
Pros
  • Cost
Cons
  • Usa representatives hard to reach
  • Poor service quality
  • Being lied to about tracking info
Reason of review
Warranty issue
Loss
$100
Preferred solution
Deliver product or service ordered
Review #677316 is a subjective opinion of poster.
1 comment
2.3
Details
I want everyone to know about Staight Talk wireless. Do not purchase the UNLIMITED card from them. The card is deceptive. There is no Unlimited plan! They put a cap on your usage at 5GB. If you go over that your speed drops to 64 kilobits per second. So in any...
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MariaST
Straight Talk Wireless Verified Representative
#1007816

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Nashville, Tennessee
Reason of review
Not as described/ advertised
Review #665861 is a subjective opinion of poster.
2 comments
2.4
Details
I've been a straight talk customer for almost 7 years now and up until now I loved it and bragged about it to everyone I knew. Even brought customers to ST, but now my internet is ***!!! I got a message saying I'd reached my 4g data max and then my internet started...
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MariaST
Straight Talk Wireless Verified Representative
#1004923

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Mount Carmel, Tennessee
Reason of review
Not as described/ advertised
Review #661945 is a subjective opinion of poster.
1 comment
1.0
Details
I was lied to when i bought the. Phone protection. Service. I was told there was no deductible ..only 9.99 a month. Now that i need to make s claim i am told there is a deductible of 49.99 and now will be without a phone for over a week until it is replaced. I could...
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MariaST
Straight Talk Wireless Verified Representative
#1004056

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Ashland City, Tennessee
Reason of review
Pricing issue
Review #661016 is a subjective opinion of poster.
0 comments

Other Product Review

2.5
Details
Very rude customer service one I talked to today he told me that He could only be on the phone with me for four minute and then three minutes when he was asking me question and I was looking for the answers and he was basically hounding me the whole time that he didn't have time
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Author
Location
Shelbyville, Tennessee
Reason of review
Poor customer service
Review #659534 is a subjective opinion of poster.