Straight Talk Wireless Reviews in Knoxville, Tennessee
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(2 of 1877 reviews match)
Straight Talk Wireless in Knoxville, Tennessee - 3 month old phone went out
Just filed a complaint with the BBB against Straight Talk phone company. MY 3 month old cell phone went out in the first week of june. We have the extended warranty and have been fighting with them ever since. They said a new phone was being shipped and never did. Then they told us on june 22 that fed ex would bring a box to us no later than aug 2 so i can ship my old phone back first and then they will send a new phone. . Well guess what. the box never arrived and when we checked the tracking number they gave us a fake tracking number AGAIN! Weve called 8 times today alone trying to resolve this. Time to switch companies after I get my new phone. Sad thing is I've been with them for at least 8 years.
- Being lied to about tracking info
- Usa representatives hard to reach
- Misleading diiscount promises
Reason of review
Deliver product or service ordered
Straight Talk Wireless in Knoxville, Tennessee - UNLIMITED MINS TEXT DATA NOT HAPPENING WITH STRAIGHT TALK
I REFILLED MY SERVICE WITH THE UNLIMITED PHONE CARD TODAY 7/21/13 WAS USING INTERNET ERROR CODE 130 UNABLE TO ESTABLISH WIRELESS DATA CONN SO TROUBLE SHOOTED PHONE THEN CALLED STRAIGHT TALK TALKED TO GUY HE SAID MY INTERNET WAS SLOWED THEN SWITCHED TO RECORDING SAYING INTERENET IS BEING USED TO MUCH SO CANT USE IT AND IF YOURE NOT SATISFIED THEY WILL GIVE YOU A LIST OF PROVIDERS YOU CAN CHANGE TOO CONTACTED FTC AND DON DARE WATE 6 NEWS IN KNOXVILLE TENN IF IT IS UNLIMITED HOW COME YOU CANT USE IT AND WHY SELL SOMETHING UNLIMITED FOR 49.92 THAT YOU CANT USE IT SHOULD BE CUT IN HALF
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