State: Tennessee City: Murfreesboro Product: Straight Talk Wireless Replacement Clear all filters (1 of 38 reviews match)
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Straight Talk Wireless in Murfreesboro, Tennessee - Straight Talk is an awful company to deal with.

It took 4 days and 5 techs to decide what I tried to tell them, my phone was broke. Each call, each tech went over the same stuff every time. Even though they were suppose to write notes for next tech, no one checked, and if they asked me to take the battery out once it was 15 times. It's still under warranty and they will not send a replacement until I send my broke on (like I want to keep a broke phone). Now who knows how long it will take to get a phone. Every time I call "support" they just keep saying, sorry ma'am that is procedure.
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3 comments
AlexTrac
#875346

I was about to give up on my phone until I found this email address for Straight Talk and they actually fixed all my problems. Now, I am glad I decided to give it another try.

Send them your name, cell number and serial number. The email address is ST.CorpResolutionTeam@straighttalk.com or you can chat with them live @ http://bit.ly/16DrgbW.

They will help you.

MariaST
#874618

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

MariaST
#874582

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email or you can chat with us live @ http://bit.ly/16DrgbW. Thanks.

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Review
#537862 Review #537862 is a subjective opinion of poster.
Service
Straight Talk Wireless Replacement
Reason of review
Poor customer service
Loss
$150
Preferred solution
Full refund

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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