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2.4
Details
I've been a straight talk customer for almost 7 years now and up until now I loved it and bragged about it to everyone I knew. Even brought customers to ST, but now my internet is ***!!! I got a message saying I'd reached my 4g data max and then my internet started...
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2 comments
MariaST
#1004923

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

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Review
#661945 Review #661945 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.0
Details
I was lied to when i bought the. Phone protection. Service. I was told there was no deductible ..only 9.99 a month. Now that i need to make s claim i am told there is a deductible of 49.99 and now will be without a phone for over a week until it is replaced. I could...
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1 comment
MariaST
#1004056

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Review
#661016 Review #661016 is a subjective opinion of poster.
Reason of review
Pricing issue

Other Product Review

2.5
Details
Very rude customer service one I talked to today he told me that He could only be on the phone with me for four minute and then three minutes when he was asking me question and I was looking for the answers and he was basically hounding me the whole time that he didn't have time
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Review
#659534 Review #659534 is a subjective opinion of poster.
Reason of review
Poor customer service
2.8
Details
My phone calls are being forwarded to someone eels phone. Media, messages and who knows what all. They have already done ny land line this way and the phone company stopped it. Can you?
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1 comment
MariaST
#935169

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#585826 Review #585826 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Unlimited Data Plan Review

Unlimited advertisement with straight talk is a straight lie. After reaching 3GB they reduce your speed so low you can't even use connect to internet. If you have limited data like other plans then that's how you should advertise. You're lying to consumers when you say unlimited. Unlimited means no restrictions. Straight talks straight talk is really a twisted lie!
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Review
#583440 Review #583440 is a subjective opinion of poster.
Reason of review
Bad quality
2.5
Details
Called to have my number from AT&T phone transfered to my Straight Talk phone. Went through 11 Customer Service representatives. so many transfers, and the number I orginally dialed was for transfering #'s. dont know if its working yet. Because I was told i cannot...
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1 comment
MariaST
#929816

Hi. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

Review
#580828 Review #580828 is a subjective opinion of poster.
Service
Straight Talk Wireless Service Transfer
Reason of review
Poor customer service

Straight Talk Wireless in Dandridge, Tennessee - Useless Phone

2.2
Details
Ordered android phones for my teenagers only to find out the factory apps use so much of the internal storage you can't even download any other apps. Teenagers with a phone they can't have Facebook or Snapchat on is useless to them. Why sale a phone with a 4gb memory card but not enough internal space to download anything. Returning both phones and will not recommend or use this company again. The customer service was terrible, I was passed around to 4 different reps, none of which could speak clear English, and just continuously repeated what I was saying and couldn't answer any of my questions or solve the problem. TERRIBLE experience
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4 comments
Anonymous
#933506

Straight talk will only get worse. They don't know what you're talking about.

Their strategy is to keep your money.

They are so bad I find it hard to believe apps still in business. There is an app that will help you uninstall a lot of the apps you don't need.

Anonymous
#922907

This is something you do not Blane straight talk for, You blame yourself for buying a phone with such a small amount of internal storage.

Anonymous
#922951
@Jake

No it tells you in the details that the internal storage is what it is before all the Google apps. They fail to tell you that it is not usable storage.

MariaST
#921675

I am Maria and I work with Straight Talk. Please let me help you get this resolved.

Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thanks.

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Review
#575039 Review #575039 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Cons
  • Customer service staff
  • Rudeness of customer service
  • Not enough internal storage
Reason of review
poor customer service and bad quality phones
Loss
$99
Preferred solution
Full refund

Straight Talk Wireless - Phone Review from Paris, Tennessee

2.6
Details
I had got a brand new phone offline for Christmas, and I call asap to get it activated. They tell me it'll take a few hours.. Ended up being 48 hours! Someb how whenever the phone does activate it has a complete different number from my area code... I've been getting weird messages from people with the same area code as the new numbers area code, and every time I ask who it is, they don't say....... About 4 hours maybe after it finally works and activates, it deactivates again! I called straight talk and it says they are closed and now I have NO phone to text nor called on....pitiful.
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1 comment
MariaST
#921634

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Thanks.

Review
#574953 Review #574953 is a subjective opinion of poster.
Reason of review
Bad quality

Straight Talk Wireless - Sim Card Review from Johnson City, Tennessee

1.0
Details
I was part of the bring your own phone. After waiting 18hrs for my new phone to be active I decided to call customer service. They then told me they put the wrong sims number in the system. Now I hove to non active phones because they have to send me a new sims card. Thats 3-5 business days without a phone! ! Thanks straight talk im going to Verizon !!
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1 comment
MariaST
#906935

Hi. I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away. Include your name, contact number and your cell phone number or phone serial number.

Please copy and paste your comments from the blog and include it in your email. Thanks.

Review
#562781 Review #562781 is a subjective opinion of poster.
Reason of review
Poor customer service
I called the service center from my ST phone and the recorded said my phone was deactivated even though it should not have been til the next day. After it asked if I had a PIN and I said yes I then entered it. The recording stated that the time had been added to a...
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4 comments
Anonymous
#1130906

Had to buy two $45 unlimited cards tried to apply both and it's saying already been used call customer service and they said same thing and said there was nothing they can do and I am tired of trying been trying to put it on for four days and have got no where I want my money back and my service back on!!!!!!!!

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Review
#551572 Review #551572 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service
Loss
$52
Preferred solution
Full refund
Tags
  • Pin Stolen
  • Straightalk Scam