State: Tennessee Clear all filters (48 of 1844 reviews match)
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1 comment
2.8
Details
My phone calls are being forwarded to someone eels phone. Media, messages and who knows what all. They have already done ny land line this way and the phone company stopped it. Can you?
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MariaST
Straight Talk Wireless Verified Representative
#935169

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

Author
Location
Sneedville, Tennessee
Reason of review
Not as described/ advertised
Review #585826 is a subjective opinion of poster.
0 comments

Unlimited Data Plan Review

Unlimited advertisement with straight talk is a straight lie. After reaching 3GB they reduce your speed so low you can't even use connect to internet. If you have limited data like other plans then that's how you should advertise. You're lying to consumers when you say unlimited. Unlimited means no restrictions. Straight talks straight talk is really a twisted lie!
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Author
Location
Cleveland, Tennessee
Reason of review
Bad quality
Review #583440 is a subjective opinion of poster.
1 comment
2.5
Details
Called to have my number from AT&T phone transfered to my Straight Talk phone. Went through 11 Customer Service representatives. so many transfers, and the number I orginally dialed was for transfering #'s. dont know if its working yet. Because I was told i cannot...
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MariaST
Straight Talk Wireless Verified Representative
#929816

Hi. I am Maria and I work with Straight Talk. Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and w...

Author
Location
Middle Valley, Tennessee
Reason of review
Poor customer service
Review #580828 is a subjective opinion of poster.
4 comments
2.2
Details
Ordered android phones for my teenagers only to find out the factory apps use so much of the internal storage you can't even download any other apps. Teenagers with a phone they can't have Facebook or Snapchat on is useless to them. Why sale a phone with a 4gb memory...
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Anonymous
#933506

Straight talk will only get worse. They don't know what you're talking about. Their strategy is to keep your money.They are so bad I find it hard to believe apps still in busi...

Author
Location
Dandridge, Tennessee
Cons
  • Unable to download apps
  • Rudeness of customer service
  • Customer service staff
Reason of review
poor customer service and bad quality phones
Loss
$99
Preferred solution
Full refund
Review #575039 is a subjective opinion of poster.
1 comment
2.6
Details
I had got a brand new phone offline for Christmas, and I call asap to get it activated. They tell me it'll take a few hours.. Ended up being 48 hours! Someb how whenever the phone does activate it has a complete different number from my area code... I've been getting...
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MariaST
Straight Talk Wireless Verified Representative
#921634

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

Author
Location
Paris, Tennessee
Reason of review
Bad quality
Review #574953 is a subjective opinion of poster.
1 comment
1.0
Details
I was part of the bring your own phone. After waiting 18hrs for my new phone to be active I decided to call customer service. They then told me they put the wrong sims number in the system. Now I hove to non active phones because they have to send me a new sims card....
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MariaST
Straight Talk Wireless Verified Representative
#906935

Hi. I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your pro...

Author
Location
Johnson City, Tennessee
Reason of review
Poor customer service
Review #562781 is a subjective opinion of poster.
3 comments
It took 4 days and 5 techs to decide what I tried to tell them, my phone was broke. Each call, each tech went over the same stuff every time. Even though they were suppose to write notes for next tech, no one checked, and if they asked me to take the battery out once...
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AlexTrac
#875346

I was about to give up on my phone until I found this email address for Straight Talk and they actually fixed all my problems. Now, I am glad I decided to give it another try....

Author
Location
Murfreesboro, Tennessee
Reason of review
Poor customer service
Loss
$150
Preferred solution
Full refund
Review #537862 is a subjective opinion of poster.
2 comments
I've had a Straight Talk phone for years with no complaints. Then I got a new phone, ordered from the internet Straight Talk website. I put in my zip code and was sent a phone that works off T Mobile towers but I had connection less than 50% of the time. Called your...
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MariaST
Straight Talk Wireless Verified Representative
#875426

I was about to give up on my phone until I found this email address for Straight Talk and they actually fixed all my problems. Now, I am glad I decided to give it another try....

Author
Location
Memphis, Tennessee
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
Review #525297 is a subjective opinion of poster.
2 comments
I have been trying to refill my straight talk minutes for the past 2 days!!!! It says my phone is deactivated and my number is not in use!!!! For the past year I have had no problem and my number was obviously in use 2 days ago.....I paid to refill and it will not add...
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Anonymous
#837126

you right it is bs.. just bought myself a phone. lost my 30$. they r a ripp off.

Author
Location
Morristown, Tennessee
Review #506335 is a subjective opinion of poster.
1 comment
My phone is only 9 months old and the battery dies in 3-4 hrs. This is unacceptable. I called LG because the phone is still under warranty. They said the battery is covered; however, LG makes this phone specifically for ST and that ST services the warranty. LG said...
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MariaST
Straight Talk Wireless Verified Representative
#800547

Hello, I am Maria from Straight Talk Wireless. I came across your post and I would like to help you. For us to discuss your issue, please send us an email at ST.CorpResolution...

Author
Location
Kingsport, Tennessee
Loss
$200
Tags
Review #479889 is a subjective opinion of poster.