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Where the *** is this DAMN office at in chattanooga !!! Those damn *** liars!!! They had my service and my sons and wifes where we ciuldnt even send a text all GOD DAMN day with out hitting airplane mode ovet and over! Then gave each one of us a differant lie!! This...
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1 comment
MariaST
#1793723

Hi. This is Maria from Straight Talk Wireless.

We are sorry to hear about your most recent experience. This is never what we like to hear nor what we want our customers to feel when speaking with our customer service team. We can only provide our sincerest apologies for your experience and want to make sure your concerns have been addressed today. To further assist you, please copy this link http://bit.ly/2CuBvXO and paste it on a new window for chat support.

You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

Review
#1721599 Review #1721599 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service
Loss
$50
They have not gave me anymore minutes. Their rude and they need backing up now Americans on the phone and not the Indians who wants to be vindictive
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2 comments
MariaST
#1691307

Hi,PissedConsumer1462278. I'm Maria from Straight Talk.

We apologize for any inconvenience that our service has caused you. To help us serve you better in the future, please feel free to chat with us at http://bit.ly/2CuBvXO or call1-877-430-2355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.

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Review
#1462278 Review #1462278 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Reason of review
Poor customer service

Contact Straight Talk Wireless Customer Service

Website:
www.straighttalk.com
Mailing Address:
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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