State: Tennessee Product: Straight Talk Wireless Phone Service Clear all filters (11 of 371 reviews match)
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1 comment
1.8
Details
I could not send text or call anyone other than straight talk. Their Tech told me to dial Star 22891 I do this my my phone works call back another tech told me that damaged my cell now they're telling me they can't do anything about it unless I have another phone to...
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MariaST
Straight Talk Wireless Verified Representative
#1236838

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent. For yo...

Author
Location
Mount Juliet, Tennessee
Service
Straight Talk Wireless Phone Service
Reason of review
Bad quality
Review #947809 is a subjective opinion of poster.
1 comment
1.0
Details
They suckered and barely know English run run run the other way they may be cheaper but you get what you pay for
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MariaST
Straight Talk Wireless Verified Representative
#1134691

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Chattanooga, Tennessee
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service
Review #817833 is a subjective opinion of poster.
1 comment
1.0
Details
I told the customer rep to not take the money out of my checking account 4 days before it was due on one of my phones and for one thing she barely knew the English vocab. But anyhow I told her 3 times do not take the payment out out she said ok low and behald the ***...
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heathseymour22
#1134505

Same thing happened to me they barely know English what do you expect

Author
Location
Chattanooga, Tennessee
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service
Review #817820 is a subjective opinion of poster.
1 comment
I just got me a straight talk refill card and it has not cut on yet!
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MariaST
Straight Talk Wireless Verified Representative
#1122865

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Memphis, Tennessee
Service
Straight Talk Wireless Phone Service
Reason of review
Order processing issue
Review #803889 is a subjective opinion of poster.
1 comment
1.8
Details
I've had Straight Talk for around 8 years now with great cell service for the most part, but when you buy a $400 Straight Talk phone only to find out that it will never receive an OTA Update it makes one pretty upset and only goes to show that Straight Talk doesn't...
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MariaST
Straight Talk Wireless Verified Representative
#1107964

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Johnson City, Tennessee
Service
Straight Talk Wireless Phone Service
Pros
  • Service plan
Cons
  • Lied to by employees
Reason of review
Poor customer service
Review #748984 is a subjective opinion of poster.
4 comments
2.2
Details
Ordered android phones for my teenagers only to find out the factory apps use so much of the internal storage you can't even download any other apps. Teenagers with a phone they can't have Facebook or Snapchat on is useless to them. Why sale a phone with a 4gb memory...
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Anonymous
#933506

Straight talk will only get worse. They don't know what you're talking about. Their strategy is to keep your money.They are so bad I find it hard to believe apps still in busi...

Author
Location
Dandridge, Tennessee
Service
Straight Talk Wireless Phone Service
Cons
  • Not enough internal storage
  • Unable to download apps
  • Customer service staff
Reason of review
poor customer service and bad quality phones
Loss
$99
Preferred solution
Full refund
Review #575039 is a subjective opinion of poster.
2 comments
I've had a Straight Talk phone for years with no complaints. Then I got a new phone, ordered from the internet Straight Talk website. I put in my zip code and was sent a phone that works off T Mobile towers but I had connection less than 50% of the time. Called your...
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MariaST
Straight Talk Wireless Verified Representative
#875426

I was about to give up on my phone until I found this email address for Straight Talk and they actually fixed all my problems. Now, I am glad I decided to give it another try....

Author
Location
Memphis, Tennessee
Service
Straight Talk Wireless Phone Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
Review #525297 is a subjective opinion of poster.
0 comments

Straight Talk Wireless - I can recieve email but when i try to make a call the prompt says mobile network not available

When I try to make a call a prompt says mobile network not available. I have plenty of time left on my account. What I can't understand why I can receive e-mails and not be able to make or receive calls can you do anything to resolve this problem? I would like to receive some feedback from you guys. My e-mail address is ericjeromewest@gmail.com. Please get back with me on my e-mail please. I am just trying to complete the allotted number of words. When you receive this e-mail please get back with me. sincerely yours Eric West asap.
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Author
Location
Kingsport, Tennessee
Service
Straight Talk Wireless Phone Service
Review #453857 is a subjective opinion of poster.
0 comments

Straight Talk Wireless - Very disappointed will never recommend straight talk

Very poor customer service.I had continuous problems with both phones purchase,when I spoke to customer service while out of town,they walked me thru 3 factory resets and told me if need to do another I wld be sent a new phone,well I had to call again and another factory reset and I told them the phone is still doing the same after 4 factory resets customer service rep acted as if he didnt hear me telling him its still doing the same thing he continued to say ok it shld be ok now NO it's not Ok it shld be ok now NO to where I finically hung up on him.When I returned home called again and they told me my warranty had expired I said really when on the 17th. Nice the day I had 4 factory resets and the customer service rep refused to hear me or send me another phone Bc they knew my warranty was up that same day.I talked to a supervisor she told me it was out of her hands,I cld buy a new phone and she wld give me 30 day service.No Thanx.I will never use straight talk always had problems with the phone their service.I am so disappointed that I don't even like to hear the Drs coming out of anyone's mouth.Very unprofessional never really wanting to satisfy the customer in my personal experience I hated having to call them it was always a hassle and the problem never being resolved.
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Author
Location
Maryville, Tennessee
Service
Straight Talk Wireless Phone Service
Loss
$300
Review #447814 is a subjective opinion of poster.
0 comments

Straight Talk Wireless - Complete ***.

I recently just bought a 1 year card for my iPhone by straight talk. I paid 500 dollars & had it for 3 *** months & then one day my phone just stopped working out of nowhere, I called the *** ***'s & they said the terminated my service, because I used "too much data" me, pissed off because I wasted 500 dollars, I started to heat up a little, might I add, THERE IS NO WAY I USED THAT MUCH DATA. I Hadn't even used my phone that much & they decide to do that. Wrong. Their 45 unlimited *** is ***. Don't go to straight talk they suck & they're VERY RUDE! Not to mention, the guy I talked to said all I had to do to fix this was buy a new card, so I did 45 dollars.& when I went to put it on my phone they said I had to wait until my year service was up. So now I can not use my data without wifi. I can text & call, I just can't use Internet or apps that require it without wifi. *** YOU STRAIGHT TALK, you just lost 2 coustmers of 5 years.
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Author
Location
Elizabethton, Tennessee
Service
Straight Talk Wireless Phone Service
Loss
$550
Review #436037 is a subjective opinion of poster.