State: Tennessee Product: Straight Talk Wireless Replacement Clear all filters (3 of 37 reviews match)
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3 comments
It took 4 days and 5 techs to decide what I tried to tell them, my phone was broke. Each call, each tech went over the same stuff every time. Even though they were suppose to write notes for next tech, no one checked, and if they asked me to take the battery out once...
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AlexTrac
#875346

I was about to give up on my phone until I found this email address for Straight Talk and they actually fixed all my problems. Now, I am glad I decided to give it another try....

Author
Location
Murfreesboro, Tennessee
Service
Straight Talk Wireless Replacement
Reason of review
Poor customer service
Loss
$150
Preferred solution
Full refund
Review #537862 is a subjective opinion of poster.
1 comment
Five phones later still waiting for yet another replacement phone! me at the customer bought a brand new phone 3 months later the my brand new phone stopped working. straight talk told me they were going to send me a brand new phone I got a refurbished phone shipped...
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Anonymous
#684683

I, too, have a samsung galaxy 2 phone for almost 1 year and no problems until 1 month ago. I noticed after 2 weeks of refilling my service that my 4G was turned off I called c...

Author
Location
Bristol, Tennessee
Service
Straight Talk Wireless Replacement
Loss
$5000
Review #390805 is a subjective opinion of poster.
8 comments
I purchased the nokia e 71 phone from Wal Mart and also purchased a 6 month card for unlimited talk text and data use after about 3 months I receive a so called courtesy call from them complaining i was using excessive data. How do yu have excessive use on an unlimited...
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Anonymous
#709517

I got tired of paying though the nose and switched to straight talk. DON'T DO IT! Customer service is almost non existent. Problems from the begining. If you need help, good l...

Author
Location
Nashville, Tennessee
Service
Straight Talk Wireless Replacement
Loss
$600
Review #256892 is a subjective opinion of poster.