3 comments
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1.0

I ordered a phone online Aug. 2nd.

Aug. 5th received the incorrect phone. Was instructed by ST to return it and the correct phone would be shipped. It is now Sept.

7th. I have not received the correct phone, received credit on my account. Every time I call I get a different story. I am so frustrated and mad.

Don't deal with these people. They are not honest and trustworthy. I can't understand most of the individuals I have spoke with. I have called numerous times, been put on hold for long periods of time and transferred from one department to another.

I don't have time for this. What a scam they have.

Reason of review: Order processing issue.

Straight Talk Wireless Cons: Inability to fix problem.

Location: Wichita, Kansas

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MariaST

Hi. Iโ€™m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

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reply icon Replying to comment of MariaST

I purchased a 30$ card from walmart can't get a refund...had to spend another 45 for a card..this is ridiculous. ..why steal money

MariaST
reply icon Replying to comment of Guest-1209708

Hi. Iโ€™m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

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