I purchased a phone card, and it wasn't rung up correctly. I called Customer service SEVEN different times, only to constantly get the run around.
When they finally answered, I was told to take it back to the store, get it re scanned, then call them back. For two hours I've been trying to solve an issue that should have taken less them 10 minutes.
Product or Service Mentioned: Straight Talk Wireless Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $30.
Preferred solution: Deliver product or service ordered.
Straight Talk Wireless Pros: It was cheaper.
Straight Talk Wireless Cons: Customer service or lack of.