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Straight Talk Wireless in San Benito, Texas - Samsung phone from straight talk

I ordered a large refurbished phone from straight talk, but the phone that was sent to me, was a small one instead. This is the most confusing phone that ive ever had. I cant get on internet, cant get my calls to go threw half the time. Its the worst *** I've ever dealt with. I'll never order from them again. Plus they have poor customer service. It sounds like someone talking from a foreign country. I am very unhappy and feel like I got ripped off. I want a refund but cant get one. What a joke! Dont order from these people!
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Author
Location
San Benito, Texas
Loss
$74
Review #339908 is a subjective opinion of poster.
0 comments
I have tried to be nice but I am fed up !!!! I ordered a phone online and they messed up and sent me two . I called them to fix the problem . I then activated my new phone . They put my nephews number on my new phone . It turned off his . After three hours of this I...
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Author
Location
Kilgore, Texas
Review #329595 is a subjective opinion of poster.
0 comments

Straight Talk Wireless in Belton, Texas - Straight Talk overbilled me.

I was charged by Straight on May 9, 2012 for service thru Jun 7, 2012. I never use over 300 minutes in a month. I was charged again on May 30, 2012 for service thru Jun 28, 2012. I didn't even notice they had charged early until they cut me off on June 4, 2012. I called to complain, they said they would extend my service to July 9, 2012. I said OK and 4 days later, Jun 8 2012 I was charged again. Now they say they will extend to July 9, 2012 and process a refund for the double charge but it will take up to 2 billing cycles.
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Author
Location
Belton, Texas
Review #323970 is a subjective opinion of poster.
4 comments
I bought the Nokia e71 from wal-mart and have been trying to port my old ST number for 4 days now. The CS is horrible and I am told they need another 24 hours, another 24 hours and so on, etc. They absolutely refuse to refund me the $100 dollars credited to my previous...
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Anonymous
#294911

wow, bad troubles, i know how bad their service is but i think if you try hard enough ( call at night to talk to english speaking cust reps they are nice and helpful) you shou...

Author
Location
Weatherford, Texas
Review #240759 is a subjective opinion of poster.