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I tried to switch my elderly father to a straight talk smartphone at his request. At first they had difficulty transferring his old number. When they finally activated his new smartphone they gave him the wrong number. When I called to report the error they said they...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent. For yo...

The customer service dept in this company is the worst that i have encountered in civilized world.They sold to me a prepaid $30 card that would not load any minutes and they would not refund the money or load my money's worth in minutes.Customer service supervisor was...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/19Cre0y to chat with live agent. For yo...

3.7
I liked
  • Affordability
  • Reliability
I didn't like
  • No customer complaint department
  • Quaility of language
  • Illegal deactivation
#944202
Nothing more but a thieving company that has a bunch of ppl dumber that a box of rocks working for them.. It is all a scam.. And we have fell prey to it.. My phone pen broke.. They said send it in for replacement,, it took over a month to get my phone.. And they sent...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
I didn't like
  • Service is very poor very verry poor
  • Being lied to about tracking info
  • Misleading info from every agent as well as refund promises
#908087

Alcatel One Touch Evolt Review

Straight Talk Wireless
#947685
4.6
Details
Do I have a Straight Talk Alcatel One Touch evolvolt wanting to use a hotspot on my mobile phone with service
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Discounts and Special Offers
Diversity of Products or Services
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Value for money
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Straight Talk Wireless Phone Service Review

Straight Talk Wireless
#726960
2.1
Details
Someone hacked straightalks system and the hacker changed my phone and straighttalk says theirs nothing they can do about it. Ive haf this phone number for over 5 years. They say they have no security set to protect their customers. Anyone with your phone number can change it. I an cancelling this service!!!!
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Other Product Review

Straight Talk Wireless
#721649
I agree with others customer service stinks! Operators barely speak english! Understand less! It can take hours and multiple phone to get anything done!
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Straight Talk Wireless Replacement Review

Straight Talk Wireless
#707790
4.0
Details
Lied to continuously, haven't received a replacement phone for over 2.5 months for a $300 phone that lasted less than a year, can't understand a word the operator is saying, they make up false names, constantly transfer you to someone else just to have to start all over again.WORST CUSTOMER SERVICE ON THE PLANET
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Refilled my straight talk for $45. My Gmail account was disabled the next morning, because it was hacked into by someone overseas, and gained my number. I lost all my Google previleges, such as Amazon movies i purchased, Prime music and videos. Called several numbers...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.1
#899386
Straighttalk Wireless Is A JOKE! So RUDE AND LIERS! They Do NOT take responsibility for themselves or honor what they say they will do when u go without a phone for over a month. I had to call 2 or 3 times a week for 3 weeks in a row and everytime i had to explain the...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

2.7
Whitney, Texas
#887368
I have been 1 month now trying to get a correct SIM card that was always being sent, 1 week ago another one was sent (never arrived) as first *** gave me a new number and I specifically asked for a number transfer, then couldn't use that card anymore because it was...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.2
I didn't like
  • Aweful
#819862
horrible customer service will not be back he lost three customers will not refill my 3 phones I have with Straight Talk
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

I recently decided to switch from virgin mobile to straight talk. The first phone I bought worked great for 4 days then just froze up. Returned it for another one. Worked great for about 1 week. Now even though I have plenty of high speed data left data speeds are 1 g...
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Anonymous
Anonymous

*** u Maria. Youre not even a real person. Youre a bot. Verizon bound. Im the type of consumer that gives businesses one shot with my money. Bye.

MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

1.0
#793951
I bought my straight talk phone in november2015 it has been great. I refilled in feb.2016 and my internet has been slow. It wont hardly load anything. Cant watch videos or load songs. Please fix this.
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Contact Straight Talk Wireless

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, FL 33178
Phone:
(877) 430-2355
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Well every since i have been with yalls serivece i have spent $350 and still dont have no phone and every time i called some one always tell me something diffrent and there i go spending more money and the service people are very rude and i think i should just get my...
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MariaST
MariaST

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...