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Straight Talk Wireless - Alcatel One Touch Pop Star Review from Addison, Texas

1.0
Details
I recently decided to switch from virgin mobile to straight talk. The first phone I bought worked great for 4 days then just froze up. Returned it for another one. Worked great for about 1 week. Now even though I have plenty of high speed data left data speeds are 1 g at best. SEVERE battery drain issues even when phone isnt being used. Customer service always finds a reason why they cant trouble shoot it. Straight talk you SUK. Going to Verizon next week.
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2 comments
Anonymous
#1115019

*** u Maria. Youre not even a real person.

Youre a bot. Verizon bound.

Im the type of consumer that gives businesses one shot with my money. Bye.

MariaST
#1114916

Hi. I’m Maria from Straight Talk Wireless.

We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@straighttalk.com.

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Review
#793951 Review #793951 is a subjective opinion of poster.
Reason of review
Damaged or defective

Straight Talk Wireless - Cell Phone Review from Addison, Texas

1.7
Details
Bought phone at Walmart phone had 45$ activated now it is in Chinese language
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2 comments
MariaST
#934659

Hi! What is the phone model of the phone?

You may check the phone manual on how to change the phone language.

You may also Google the instructions. Thanks.

MariaST
#934194

Hi. I am Maria and I work with Straight Talk.

Sorry for the trouble. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com for further assistance with your issue.

Include your name, contact number and your cell phone number or phone serial number. Thank you.

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Review
#582295 Review #582295 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

Straight Talk Wireless Products and Services Reviews

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