Seller: Straight Talk Wireless State: Texas City: Amarillo Product: Straight Talk Wireless Customer Care Clear all filters (0 of 131 reviews match)
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Straight Talk Wireless in Amarillo, Texas - Phone will not activate!!!!

1.0
Details
Ive been on and off the phone with st customer care for 9 hours now and they keep telling me the to do the same thing. They say my phone is activated and i have funds on my account, but my phone is still not working. Ive been told to update my phone software but i cant because i have no service or connection to do so. And ive connected to wifi, but when i go to update software the wifi turns off and i get nowhere. ive tried the whole reboot phone and my phone has been finalizing the update for 3 hours!!!! I am extremly upset ive wasted my entire day messing with this horrible company. I am very up set. and to top it off they wont refund me the money i put on my account (That i will never get to use)
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1 comment
MariaST
#1015957

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away

Review
#677520 Review #677520 is a subjective opinion of poster.
Service
Straight Talk Wireless Customer Care
Cons
  • Rudeness of customer service
  • Being lied to
  • Refusal to unlock phone
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund
Tags
  • Straight Talk STEAL your Money

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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