Straight Talk Wireless Customer Care Reviews in Amarillo, Texas
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Straight Talk Wireless in Amarillo, Texas - Phone will not activate!!!!
Ive been on and off the phone with st customer care for 9 hours now and they keep telling me the to do the same thing. They say my phone is activated and i have funds on my account, but my phone is still not working. Ive been told to update my phone software but i cant because i have no service or connection to do so. And ive connected to wifi, but when i go to update software the wifi turns off and i get nowhere. ive tried the whole reboot phone and my phone has been finalizing the update for 3 hours!!!! I am extremly upset ive wasted my entire day messing with this horrible company. I am very up set. and to top it off they wont refund me the money i put on my account (That i will never get to use)
Straight Talk Wireless Customer Care
- Rudeness of customer service
- Being lied to
- Refusal to unlock phone
Reason of review
Poor customer service
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