State: Texas City: Austin Clear all filters (5 of 1844 reviews match)
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1 comment
2.0
Details
Unlimited data i use aot a data for work looking up materials so I bought 55 dollar plan says unlimited talk data text I still have 15 days before i need to renew for another month an they said i went over data limit in 15 days an turn off my data completely cant use...
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MariaST
Straight Talk Wireless Verified Representative
#1691310

Hi,ChillyRiverDolphin981. I'm Maria from Straight Talk. We would like to apologize for any inconvenience that our service has caused you. To help us serve you better in the fu...

Author
Location
Austin, Texas
Cons
  • Dont know definition of unlimited
Reason of review
data
Loss
$55
Preferred solution
Price reduction
Review #1413150 is a subjective opinion of poster.
0 comments

Straight Talk Wireless in Austin, Texas - The torementing evil night mare

5.0
Details
This happened to me and lasted 3 months.. long story short my marriage was almost ruined.. pretending to be someone is pure evil and I’m looking to sue straight talk.. my email address is dennyheather43@gmail.com
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Author
Location
Austin, Texas
Reason of review
Problems with payment
Review #1149585 is a subjective opinion of poster.
2 comments
1.2
Details
2 chat sessions, and 4 phone calls could not find anyone who knows what they've doing at straightalk. They could clearly, not care less for their customers. Despite assurances of their systems of not overcharging me. They overcharged me and it is apparently impossible...
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MariaST
Straight Talk Wireless Verified Representative
#1101533

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Austin, Texas
Cons
  • Misleading discount promises
  • Customer service unable or unwilling to help
  • Morons at foreign call centers
Reason of review
It says free shipping promotion, then charges for it
Loss
$100
Preferred solution
Full refund
Review #778204 is a subjective opinion of poster.
2 comments
I have used a 1GB straight talk data plan when I travel for several months without a problem. Recently, I bought a 1GB data plan and activated it and then updated the APN as instructed on the Straighttalk website. I have not been able to connect to the internet with...
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Anonymous
#1009082

Same thing. Numerous calls, chats, hang ups, etc. They keep quoting mantra, "we are updating system, you will have to update your APN settings in order to continue using data...

Author
Location
Austin, Texas
Reason of review
Bad quality
Review #656361 is a subjective opinion of poster.
0 comments

Straight Talk Wireless in Austin, Texas - Bad mobile service, bad customer service

I had Verizon and went to Straight Talk because the bill was so much lower. You get what you pay for. At least when I had Verizon, I could make a call, keep a call, and send and receive SMS and MMS. I drop almost ALL of my calls now. It's like 1997 on this service. 2 out of 3 times I try to make a call, I just get this awful screeching sound. Probably 1/3 of the calls I receive, I don't hear anything from the other side. Never had this problem before I had Straight Talk service. My SMS messages often take forever to send, and MMS messages can literally take most of a day. When my wife tries to send me MMS messages, I usually don't get them. Customer service is obviously outsourced to a non-English speaking country. They understand enough to know you're having a problem, but in the two times I have called, it has been nearly impossible to get them to understand the specifics of my issue. I wish I spoke any other language as well as they speak English, but still, it's not good enough for customer service.
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Author
Location
Austin, Texas
Review #420173 is a subjective opinion of poster.

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Attention: Executive Resolution Department 9700 NW 112th Avenue
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