State: Texas Clear all filters (54 of 1844 reviews match)
filters
State:
City:
Show
Product:
Show
2 comments
1.0
Details
I recently decided to switch from virgin mobile to straight talk. The first phone I bought worked great for 4 days then just froze up. Returned it for another one. Worked great for about 1 week. Now even though I have plenty of high speed data left data speeds are 1 g...
View full review
Anonymous
#1115019

*** u Maria. Youre not even a real person. Youre a bot. Verizon bound. Im the type of consumer that gives businesses one shot with my money. Bye.

Author
Location
Addison, Texas
Reason of review
Damaged or defective
Review #793951 is a subjective opinion of poster.
1 comment
4.3
Details
I bought my straight talk phone in november2015 it has been great. I refilled in feb.2016 and my internet has been slow. It wont hardly load anything. Cant watch videos or load songs. Please fix this.
View full review
MariaST
Straight Talk Wireless Verified Representative
#1108303

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Bullard, Texas
Reason of review
Bad quality
Review #785541 is a subjective opinion of poster.
1 comment
4.0
Details
Well every since i have been with yalls serivece i have spent $350 and still dont have no phone and every time i called some one always tell me something diffrent and there i go spending more money and the service people are very rude and i think i should just get my...
View full review
MariaST
Straight Talk Wireless Verified Representative
#1108325

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Dallas, Texas
Reason of review
Pricing issue
Review #780715 is a subjective opinion of poster.
2 comments
1.2
Details
2 chat sessions, and 4 phone calls could not find anyone who knows what they've doing at straightalk. They could clearly, not care less for their customers. Despite assurances of their systems of not overcharging me. They overcharged me and it is apparently impossible...
View full review
MariaST
Straight Talk Wireless Verified Representative
#1101533

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Austin, Texas
Cons
  • Misleading discount promises
  • Customer service unable or unwilling to help
  • Morons at foreign call centers
Reason of review
It says free shipping promotion, then charges for it
Loss
$100
Preferred solution
Full refund
Review #778204 is a subjective opinion of poster.
2 comments
I have had tech support and the WalMart crew checking and they cannot find the cause. I use this phone for business and cannot afford for my clients to reach some stranger when they need to contact me. I have had my number for over 12 years, by business and webs are...
View full review
Anonymous
#1103640

By now I hope you have resolved your issue, however, because it's so important to have a reliable number and it's likely a carrier issue I'd recommend buying another phone tha...

Author
Location
Abilene, Texas
Pros
  • Unlimited plan has served me well
  • I could go almost anywhere in the us and use my phone
  • Cheaper rates and no contracts
Reason of review
My calls are being redirected without permission.
Preferred solution
FIX IT!!!!!!!!!!!!!!!!!!!!!
Review #774647 is a subjective opinion of poster.
1 comment
2.0
Details
Do not take your cell phone number to Straight talk wireless if you want to keep it. I brought my number over from verizon and used their service for over five years. Then when i wanted to switch providers the moment cricket tried to port my number over they had no...
View full review
MariaST
Straight Talk Wireless Verified Representative
#1096486

Hi. I’m Maria from Straight Talk Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to ST.CorpResolutionTeam@...

Author
Location
Taylor, Texas
Reason of review
Poor customer service
Review #771478 is a subjective opinion of poster.
0 comments

Straight Talk Wireless Phone Service Review

2.1
Details
Someone hacked straightalks system and the hacker changed my phone and straighttalk says theirs nothing they can do about it. Ive haf this phone number for over 5 years. They say they have no security set to protect their customers. Anyone with your phone number can change it. I an cancelling this service!!!!
View full review
Author
Location
Sweeny, Texas
Reason of review
Poor customer service
Review #726960 is a subjective opinion of poster.
0 comments

Other Product Review

I agree with others customer service stinks! Operators barely speak english! Understand less! It can take hours and multiple phone to get anything done!
View full review
Author
Location
Paige, Texas
Reason of review
Poor customer service
Review #721649 is a subjective opinion of poster.
0 comments

Straight Talk Wireless Replacement Review

4.0
Details
Lied to continuously, haven't received a replacement phone for over 2.5 months for a $300 phone that lasted less than a year, can't understand a word the operator is saying, they make up false names, constantly transfer you to someone else just to have to start all over again.WORST CUSTOMER SERVICE ON THE PLANET
View full review
Author
Location
Texas City, Texas
Reason of review
Poor customer service
Review #707790 is a subjective opinion of poster.
1 comment
I DO NOT recommend ANYONE to get straight talk. I have had them for the longest time & I understand I use my internet a lot so it would run out, but even though it ran out I could still use the Internet, including sending & receiving picture messaging but it...
View full review
MariaST
Straight Talk Wireless Verified Representative
#1033258

I am Maria and I work with Straight Talk. Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem...

Author
Location
Lampasas, Texas
Reason of review
Bad quality
Review #698269 is a subjective opinion of poster.