(2 of 1844 reviews match)
ST has THE WORST customer service in the entire WORLD. Their phone service is the cheapest fOR NOW, but God forbid you need service. You might as well call some zombie from mars. He might understand what you are saying. In my last call to them, I asked the supervisor,...View full review
Straight Talk Wireless in Plano, Texas - Huawei & Striaght Talk-on my 3rd dysfuncional phone, will not refund price
I bought a Huawei Android/Straight Talk Phone thru Walmart, the first one did not keep a signal & kept shutting down, returned to Walmart for another, that phone died in 2 days, Straight Talk will not refund my money. Last Sunday my phone went dead with the message "Keyboardprogramming has stopped". Couldn't access ANYTHING. Monday I was very sick but had no way of calling for help because this is the only phone I have and RELY on. Tuesday I went back to Walmart so I could use their phone to call Customer Service. After finallly agreeing that my phone was effed they are sending me a new phone in 3-5 days. I asked that they send it overnight, they would not do that. They asked for another phone # where I could be reached. COME ON! I asked them do they expect their customers to keep a back up phone? I have anold Bet 10 phone I had to but time for to use while I wait for my 150.00 Android phone to be reolaced. I want my money back, Straight Talk & Huawei are the woest, do not buy. Filing complaints w BBB & FCC
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