Straight Talk Wireless Phone Plan Reviews in Port Neches, Texas
(1 of 167 reviews match)
Straight Talk Wireless in Port Neches, Texas - HUNG UP ON
My phone has not been working properly for the past month. I called and talked to Daniel. He fixed my phone, told me to dial *22890 and then told me if my phone was working properly to call back and I would receive my free month of service. So I did that. The next supervisor informs me that I cannot have my free month but I could have 5 free days. I say no, that's not good enough because I was just informed I could have one free month. Then he talks to the person above him, they tell him I can have 8 free days. I say no, that's not what I was told. I was told 30 free days. He then tells me he does not care and I only want something for free because I am American. After I tell him to watch his attitude, he hung up on me.
Straight Talk Wireless Phone Plan
- Being lied to
- Customer service staff
- Rudeness of customer service
Reason of review
Poor customer service
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