State: Texas City: Port Neches Product: Straight Talk Wireless Phone Plan Clear all filters (1 of 167 reviews match)

Straight Talk Wireless in Port Neches, Texas - HUNG UP ON

My phone has not been working properly for the past month. I called and talked to Daniel. He fixed my phone, told me to dial *22890 and then told me if my phone was working properly to call back and I would receive my free month of service. So I did that. The next supervisor informs me that I cannot have my free month but I could have 5 free days. I say no, that's not good enough because I was just informed I could have one free month. Then he talks to the person above him, they tell him I can have 8 free days. I say no, that's not what I was told. I was told 30 free days. He then tells me he does not care and I only want something for free because I am American. After I tell him to watch his attitude, he hung up on me.
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Hi! I am Maria and I work with Straight Talk.

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#606948 Review #606948 is a subjective opinion of poster.
Straight Talk Wireless Phone Plan
  • Being lied to
  • Customer service staff
  • Rudeness of customer service
Reason of review
Poor customer service
Preferred solution
Full refund

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
(877) 430-2355
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