State: Texas Product: Straight Talk Wireless Phone Plan Clear all filters (4 of 167 reviews match)
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Straight Talk Wireless in Austin, Texas - The torementing evil night mare

5.0
Details
This happened to me and lasted 3 months.. long story short my marriage was almost ruined.. pretending to be someone is pure evil and I’m looking to sue straight talk.. my email address is dennyheather43@gmail.com
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Review
#1149585 Review #1149585 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Reason of review
Problems with payment

Straight Talk Wireless in Port Neches, Texas - HUNG UP ON

1.0
Details
My phone has not been working properly for the past month. I called and talked to Daniel. He fixed my phone, told me to dial *22890 and then told me if my phone was working properly to call back and I would receive my free month of service. So I did that. The next supervisor informs me that I cannot have my free month but I could have 5 free days. I say no, that's not good enough because I was just informed I could have one free month. Then he talks to the person above him, they tell him I can have 8 free days. I say no, that's not what I was told. I was told 30 free days. He then tells me he does not care and I only want something for free because I am American. After I tell him to watch his attitude, he hung up on me.
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1 comment
MariaST
#969726

Hi! I am Maria and I work with Straight Talk.

Please let me help you get this resolved. Send me an email at ST.CorpResolutionTeam@straighttalk.com and we will resolve your problem right away.

Include your name, contact number and your cell phone number or phone serial number. Please copy and paste your comments from the blog and include it in your email.

Review
#606948 Review #606948 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Cons
  • Customer service staff
  • Misleading terms of service
  • Rudeness of customer service
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund

Update by user Nov 15, 2014

There has been no resolution to my problem I have only grown more frustrated with this company. I hope that this can be resolved quickly because I am a disabled veteran who is trying to give straight talk a chance to make this situation right

Original review posted by user Nov 08, 2014

Straight Talk deactivated...
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7 comments
Anonymous
#1045793

Pain in my *** with StraightTalk.

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Review
#555461 Review #555461 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Cons
  • Customer service personel
  • Rudeness of customer service
Reason of review
Service deactivated for no reason they can prove or verify.
Loss
$500
Preferred solution
replace my phone and restore my service that i have paid for.
Ishu have been a straighttalk customer for quite a while now, and I must say that their "unlimited" data plan is definately not unlimited! I have had my internet access totally shut off before, so I contacted the company. I spent 4 hours repeatedly calling or being put...
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8 comments
Anonymous
#658279

I hate the fact tht i will b on the internet and i get the page not available, and i cant go anywhere else from that. The video streaming is horrible! My proclaim just got sent back because its being replaced but because of all these experiences /fomments im scaredill just get bs from them.

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Review
#409024 Review #409024 is a subjective opinion of poster.
Service
Straight Talk Wireless Phone Plan
Tags
  • straighttalk customer

Contact Straight Talk Wireless Customer Service

Mailing Address:
Straight Talk, Inc
Attention: Executive Resolution Department 9700 NW 112th Avenue
Miami, Florida 33178
United States
Phone:
(877) 430-2355
All Straight Talk Wireless Contacts

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