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Update by user Feb 03, 2020
Update by user Feb 02, 2020
I was promised by your customer Service a Refurbished flip phone-- thanking me for being with them 10 years. Told them I 'm handicapped.
They told me they will mail me refurbished flip phone & use the same shipping box to send defective with the return address label.enclosed.I received only empty box with instructions once they get old phone---NEW PHONE WILL BE MAILED. I CANNOT BE WITHOUT A PHONE!!
Original review posted by user Feb 02, 2020
Most likely their Call Center is located in the Philippines which might result with Communicction Problems. 6 times speaking with their Supervisor to resolve my problems with my mobile phone is like me talking.
to a Stupidvisor. Disconnected 6 times.
I've been with them 10 years. I have issues with my phone which I want resolved!!
Product or Service Mentioned: Straight Talk Wireless Phone Service.
Reason of review: Damaged or defective.
Monetary Loss: $100.
Preferred solution: Let the company propose a solution.
Straight Talk Wireless Pros: Straight talk bc there no contract.
Straight Talk Wireless Cons: Service is very poor very verry poor, Time taking to get replacement phone.