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1 comment
2.5

You shouldn't be in business, your rep Jessica at customer service didn't like my attitude I guess and subsequently erased all my straight talk web site access credentials

Monetary Loss: $111.

Preferred solution: I want my access to your site returned so I can pay my bill and keep my phone.

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#2122029

Hi Dan G Ggo. This is Maria from Straight Talk Wireless.

We understand where you are coming from and we apologize for the trouble you have encountered with our customer service. We would like to take a closer look into what is going on and ensure there is a resolution for you today. Please chat with us using this link http://bit.ly/2CuBvXO.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

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